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| | Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLEOffice Support FunctionsKnowledge in Microsoft Office SuiteExcellent Communication SkillsExemplary Customer RelationsProactive Support StaffPublic Records TrainedConfidentiality/HIPAARelationship Building/CollaborationProactive PlannerSoftware ManagementExcellent Business WritingProficient in Record MaintenanceState of Washington Economic Services Division 2020-Current Public Records Analyst; 2020 - Current Prepare all Public Records request under RCW 42.56 Prepare quality records report for executive leadership. Transform complex data records to prepare reports Support office staff while analyzing /interpret data for a variety of databases Multicare Health Systems 2015-2020 (5 years)Staff Coordinator; 2015 -2020 Support new staff with paperwork and process and procedures Communicate and prepare with onboarding staff. Audited department work and reports before distribution to Leadership Advised management on any compliance issues as needed Served as a liaison between senior management and staff Group Health/Kaiser Permanente 2001-2015 (14 years) Credentialing Support Specialist; 2009-2015 Support credentialing office with all secretarial aspects Receive, Prepare, Maintain incoming credentialing documents. Provide high-level support to over 500 staff annually Train new incoming staff on policies, procedures, and workflow management Served as a liaison between senior management and staff Care Management Analytical Assistant; 2009-2001 Provided Analytical support to Executive Care Management Leadership Created productivity and quality assurance reports. Identified trends by tracking readmissions and unusual occurrences Focused analytical support and attention to detail Served as a liaison between team and leadership staff EDUCATION & SKILLSGreen River Community College, (Business, Writing, & Public Speaking), Auburn, WA- 2001 2006 High Level Office Support Management, Customer Service, ICD Coding, Excel Certification, Lean Concepts. PeopleSoft Skype, VISIO, SharePoint, PowerPoint |