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Title Medical Billing Customer Service
Target Location US-FL-Palatka
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Palatka, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveExperience professional seeking to a fill a position that utilizes my diversified experience and knowledge in order management, transportation, customer service, digital record keeping and warehouse skills-stocking, inspecting shipments. Knowledgeable about OHSA requirements and general safety practices that will contribute towards the growth of the company. A dedicated person with the willingness to learn and adapt to ever changing needs of the organization.EducationCERTIFIED NURSING ASSISTANT JUNE 2006 STS TRAINING SERVICESASSOCIATE OF APPLIED SCIENCE JUNE 2011 FORTIS ONLINE COLLEGEMajor: Medical Billing and CodingKey QualificationsOrganized and efficient; attention to detail and accuracyStrong analytical skills; comprehensive problem-solving abilitiesAbility to work under own initiative or a team, with a commitment to succeedGoal Setting and Product KnowledgeStrong communication skills and interpersonal skillsProficient using Microsoft Excel, Word and OutlookDependable and reliableExtensive knowledge and skills in warehouse operations; material handling and transport, manual dock chain pulling, pallet jacks, forklifts, inventory replenishment, loading and unloading dock, and safety methodsAbility to lift and carry 50 lbs. to 100 lbs.Work ExperienceFront Desk Receptionist Salvation Army Orlando ARC DECEMBER 2019 - JANUARY 2022Answer phones take messages for staffMake appointments for StaffUse fax machine and copierMake spreadsheet using Microsoft WordSHIFT LEADER KFC DECEMBER 2018- DECEMBER 2019Delegated Tasks to employee and monitored activities and task completionCounted cash on hand at shift changing and closing to determine shortages/overagesPrepare bank depositsSupervised, motivated and led employees to maintain productivity and enhance customer service skillsDocumented production levels, materials used and special incidents to keep management informed of daily activitiesSHIFT SUPERVISOR TACO BELL JANUARY 2017-DECEMBER 2017Completed opening and closing dutiesImplemented training with team members to improve performance, coachingInspected work areas/operations to identify concerns and/or corrective actionsUpheld company standards and compliance requirements for operations and cleanlinessReviewed applications and resumes to recommend top candidates for interviewsComplied with company safety procedures, policies and regulations to promote safe working environmentSHIFT MANAGER KRYSTALS JANUARY 2014 -DECEMBER 2016Recorded receipts, inventory movements, handled customer complaints, questions and inquiresManaged Employee schedules; time off requests, work hours, and ensuring coverage for all shiftsOptimized department productivityHOME HEALTH AIDE CNA ABIDANCE HOME HEALTH CARE JANUARY 2006-FEB 2014Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rateDocumented information in patient charges and communicated status updates to interdisciplinary care teamMonitored vitals and maximized patient comfort with compassionate care and communication regarding issues surrounding deathSupported daily living activities by serving meals, feeding, ambulating and turning over and positioning patientsFUNERAL ASSISTANT COLEMANS MORTUARY JANUARY 1999- JANUARY 2006Assisted funeral director in coordination of servicesOrganized chapel for visitations and maintained calm and orderly atmosphereCommunicated with funeral attendees to provide information and facilitate organized servicesRemoved deceased from place of death and transported to funeral homeLed and directed funeral and graveside services

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