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Candidate's Name
Street Address  N 33RD STOMAHA, NE Street Address -2605Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEmployment HistoryCustomer Care Service Representative07/2020 - 08/2021 I Two C Inc 100 Redwood Shores Pkry, Redwood City, CA Card holder assistance, update profile, assist with company policy questions, transactions inquires, high rate customers, computer systems, websites, typing, money inquires, internet system, Customer Service Representative (Customer Servicetransactions, internet services, transactions inquires, customer needsCustomer Service Representative07/2000 - 01/2019 AAA Customer Service Membership 4010 S 148th Street, Omaha, NE Responding to emergency road service requests in a call center environment Listening to members and identifying their problem Performing geographical location spotting and data entry Seeking a solution to get the member back on the road Analyzing member accounts to determine additional products and services that benefit the member Navigate through a P.C. and multiple applications Provide a high level of customer service in a professional Make orders for individuals diet needs. Assist in a timely matter. Be very respectful of needs. Confidential information. Work in a team environment.researching products, providing service for Insurance policy coverages. Advising Insurers of policy coverage in a timely matter, navigating computer programs, using people soft, scheduling program, outlook, using 2 screens, using different programs to assist customers needs, certifying on calls. Education HistoryIssuing Institution Location Degree Received Course of Study Connors State College Computer ScienceMuskogeeMuskogee,OK Associate's Degree Computer ScienceNorth High School Omaha, NE High SchoolDiplomaGeneral High SchoolCurriculumDetailed ReferencesRonnetta Mcgee, SupervisorAAA Nebraska12724 Laurel AveOmaha, NE 68164PHONE NUMBER AVAILABLEPersonal reference known for 15 year(s).Chanyta HornePHONE NUMBER AVAILABLEPersonal reference known for 13 year(s).MILDERD BARNESPHONE NUMBER AVAILABLEPersonal reference known for 20 year(s).