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Click here or scroll down to respond to this candidateCandidate's Name
Street Address USPhone: PHONE NUMBER AVAILABLE Fax Number: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To become employed with your company to utilize my knowledge, skills, and abilities individually and as a team member, while exemplifying a sound work ethic, and to meet the companys goals while adhering its policies, procedures as well as core values.Experience09/27/2021 03/01/2022 Data Proc IMaximus, Inc. Remote07/01/2020 07/21/2021 Customer Service RepresentativeData Staff Inc. (Maximus)Contact Tracer - FLDOH, VTDOH and CODOHDuties:Complete training modules and team trainingSign into Spreadsheet to request case assignmentsWork assigned cases from a queueMake outgoing calls to close contacts of the IPInterview cases and record symptomsEnter missing information in profile / Add notesProvide CDC guidelines for COVID-19 prevention, quarantine and isolationLook up vaccination sites and schedule appointments (CO DOH only)Use Microsoft Teams, DM, Zoom and Outlook10/7/2019- 11/12/2019 PECO II - TraineeCity of Jacksonville (JSO) CommunicationsDuties:Call Taker:Receive 9-1-1 calls and initiate incidentsContact FHP, JFRD, and other agenciesAnswer various requests by phoneAnswer non-emergency, citizen inquiries, officers requestsRun VIN and Tag numbersApplications: PMAM, ARMS, CAD, and etc.Dispatch:Send initiated incidents to units, respectivelyResume Candidate's Name
10/10/2016 09/27/2019 Data Entry Specialist Lincoln Financial Group, Inc. (Contract) Duties:Receives and reviews clients' personal and financial data and enters the information into various financial planning software tools. Identifies missing or inconsistent data and communicates open items to advisors or other internal stakeholders for follow up.Works in conjunction with internal business partners to provide support to advisors and their staff on technical, software, and planning questions.Tracks open issues to ensure resolution within established guidelines.Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.Makes a positive contribution as demonstrated by making suggestions for improvement and learning new skills, procedures and processes. Performs other duties as required.Education:Bradwell Institute, Hinesville, GA High School Diploma -Savannah Vocational Tech. School Savannah, GA Certificate Data ProcessingStenotype Institute Jacksonville, FLFCCJ at Jacksonville- Jacksonville, FLEarned Office Support Technical CertificateOffice Software Applications Management courses (AS Pending completion)Conflict Resolution Course: Minneapolis, MN NWA HeadquartersAbilities:Able to work under time constraints in fast-paced environment Clerical and Data Entry: keystrokes- 12,000 alpha; 13,000 numeric Typing: 60 wpm; Steno- 100 wpm; Dictaphone transcription.Skills:Strong written and oral communication skills, influential and persuasive among team members, Conflict resolution skills,MSWord-proficient, Access-Beginner, PowerPoint-Intermediate,Outlook-intermediate, Excel, AS400, LaserVault, RightFax, CTS, EPAS.MS Teams, Zoom conferencing, Onelogin, NBS, Amazon WorkspaceCharacter:Excellent work ethic, honest, punctual, dependable, flexible; courteous, helpful and respectful to others, self motivated, goal driven, fast learner and active listener.Resume Candidate's Name |
