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Nurse Practitioner Customer Service Cust...
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Title Nurse Practitioner Customer Service/Customer Care
Target Location US-FL-Largo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Flexible, experienced Family Nurse PractitionerLargo, FL 33773EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional and flexible APRN, previously double boarded and nationally certified with ANCC AANP, over 20 years.Expertise, in clinical care, nursing education. Proficient in research, writing for publication and public speaking.Authorized to work in the US for any employerWork ExperienceAdvanced Stroke life-support instructorAdvanced Med Ed - Saint Petersburg, FLNovember 2021 to PresentInstruct concepts and skills required for national certification and Advanced Stroke life support. Adjunct Instructor, Part-timeSt. Petersburg College of Nursing - Saint Petersburg, FL January 2019 to Present Associate Nursing students Lecture on " Fundamentals of Nursing"Didactic content, nursing skill instruction, Medication administration clinical experience off-site, 12 students, two days a week, for semesterPre-, Post conference to assign patients, discuss Patient experienceMonitored medication administration: by mouth,Injections, dermal application, InsulinDiagnostic Clinic LargoAPRN Internal MedicineDr. Quintana - Largo, FLFebruary 2019 to May 2019Internal Medicine APRN-C Evaluate and treat complex patients: with multiple medical problems including hypertension diabetes heart disease and COPD Management of multiple medications, prescribing Ordering Diagnostics/interpretation/ intervention Facilitating X-rays, CAT scans, MRI etc Consulting for appropriate follow up with cardiology Endocrinology, pulmonary as needed Patient and family education regarding physicalFindings, concerns: arranging follow- upCardiology Clinic APRN, Project LeaderSt. Petersburg Free Clinic - Saint Petersburg, FL2016 to 20182 year grant position to create a Cardiology Clinic within the Free Clinic. Completed research, using current patient population, to select high- risk cardiac patients, using the AHA/ACC Cardiac Risk Assessment protocol. Recruited and supervised nurses, on triage, assessment Ive diabetic patient with a history of heart disease hypertension hyper cholesterol. Sent selected patients, invitations for free physical and cardiac risk review. Received 70 replies and formed patient base.Started Excel spreadsheet to contain patient data including starting risk score, labs, vitals and updated it every 30 days, for further research.After 90 days, of clinic opening, cardiac risk decreased by 2.7%, in our cardiac patient population. Worked in tandem with diabetic educator to present community workshops on diabetes along with cardiology education including the effect heart disease has on diabetes,hypertension . Met weekly after clinic hours to present educational forums followed by quizzes to test for retention of knowledge. Had a monthly Diabetic dinner and workshop with lectures by both diabetic educator and myself.Dermatologist ARNPWound Care2016 to 2016for complex wound care in SNF patients.Clinical Nurse SpecialistBayfront Medical Center2014 to 2016Educated general staff, nursing staff and physicians on current practice and protocols. Taught Nurse residency programs including EKG interpretation computer orientation clinical procedures in simulation lab.ACLS, BLS Certification classes.ER APRNEmergency physicians of Tampa Bay - Tampa, FLMarch 2007 to January 2015Hired by emergency physician group working in the emergency department at Saint Josephs Hospital in Tampa Florida, a Level II trauma center.In addition to Adult and Pediatric trauma rooms there were six additional departments within the ER: Critical Care Cardiac, Critical Care Medical, Intermediate care which included OBGYN emergencies, Psychiatry( locked unit),Pediatrics, First Care( Walk-In Clinic).Of the 15 physicians assistants, I was the only Nurse Practitioner and rotated through all departments and worked all shifts.I became an expert at bedside procedures specifically laceration repairs:Trauma Surgeons typically requested me to close, their patients wounds which I enjoyed as it taught me the complexity, of blunt versus penetrating trauma. Advanced Practice Registered Nurse (APRN)EMATB/ Emergency Physicians of Tampa Bay - Tampa, FL March 2007 to December 2014ER ARNP Rotated through all departments in the emergency room including pediatrics psychiatric cardiac care trauma patient care. Skilled at all bedside procedures. EducationMasters CertificationUniversity of South FloridaSeptember 2008MSN in Advanced Registered Nurse PractitionerUniversity of South Florida Tampa - Tampa, FLJanuary 1990 to November 1995Skills Microsoft Office (10+ years) Microsoft Powerpoint (10+ years) Microsoft (10+ years) Excel (2 years) Patient Care (10+ years) Critical Care Experience (10+ years) EMR Systems (10+ years) Experience Administering Injections (10+ years) Primary Care Experience (10+ years) Medical Imaging (10+ years) Nursing (10+ years) Project Leadership (5 years) Triage (10+ years) Nursing (10+ years) ICU Experience (10+ years) Epic (2 years) Medication Administration (10+ years) Laboratory Experience (10+ years) Cerner (2 years) Teaching (7 years) Nurse Management (2 years) Medical Records (10+ years) Hospital Experience (10+ years) Hospice Care (10+ years) Phlebotomy (10+ years) Vital Signs (10+ years) Venipuncture (10+ years) Management (5 years) ICD-10 (10+ years) Employee Orientation (3 years) Medical Coding (10+ years) Medical Office Experience (10+ years) Anatomy Knowledge (10+ years) Transcription (10+ years) Managed Care (10+ years) Patient monitoring (10+ years) Office experience (10+ years) Interpretation (10+ years) Recruiting (Less than 1 year) Office staff management (5 years) SharePoint (5 years) Documentation review (10+ years) Risk management (3 years) Analysis skills (10+ years) Windows (10+ years) Supervising Experience (10+ years) Customer service (10+ years) Care plans (10+ years) Tube feeding (10+ years) Law enforcement administration (4 years) ICD coding (10+ years) Phone etiquette (10+ years) Basic IV (10+ years) Patient observation Emergency management Microsoft Word Clinical research EMR systems Acute care Employee evaluation Human resources Occupational health Case management HIPAA Computer Skills Home Care Clerical Experience CPT CodingLinkshttp://Gmail.comhttp://LINKEDIN LINK AVAILABLECertifications and LicensesBasic Life Support (BLS)* will recertification if hired November 2021 to November 2023BLSRNAPRN/RNApril 2020 to April 2022Florida Dual Licensure: currentCertified Nurse PractitionerAssessmentsMedical terminology  Highly ProficientAugust 2021Understanding and using medical terminologyFull results: Highly ProficientCustomer focus & orientation  ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientElectronic health records: Best practices  Proficient August 2020Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: ProficientClinical judgment  ExpertAugust 2020Assessing a patient's condition and implementing the appropriate medical intervention Full results: ExpertWork style: Conscientiousness  ProficientOctober 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientWork style: Reliability  CompletedMay 2021Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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