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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tel: PHONE NUMBER AVAILABLE EMAIL AVAILABLE
A motivated detail-oriented and self-sustaining individual with years of substantial experience in building relationships, performing administrative duties, handling staffing issues, ensuring implementation of policies and practices. Endowed with a strong sense of teamwork coupled with a unique ability to enhance personal growth in any field. Successful at recruiting, interviewing, hiring new staff; consulting with top executives on strategic planning, and helping build positive relations within team and external parties. Passionate about working in an extremely challenging position under pressure with teams and in a fast-paced environment where competition and meeting deadlines is a norm, to contribute positively to the organization's growth. Area Of Expertise Project Management Team Management Proactive Problem Resolution Multitasking Time Management Quality Customer Care Data Entry Communication Skills Leadership Skills Typing 80wpm Training & Development Google Docs Business Operations Risk Management Career ProgressionsCUSTOMER EXPERIENCE CONCIERGE 2021 -
Macy, Livingstone, NJ
Learned about products and provide accurate information about their features and pricing to customers. Greet and direct customers as they enter the store. Listen to customer feedback and pass it on to the store manager. Keep customers informed about the latest discounts and special offers. Manage product returns when needed.
Ensure shelves are continuously stocked. Cross-sell products as often as possible. Assist in the operation of cash registers as needed.PROGRAM COORDINATOR 2012 2021Goodwill Industries, Harrison, NJ Developed and implemented programs that align with the organizations mission and support the organizations goals. Created program materials, established staffing requirements, and ensured stated objectives are achieved. Prepared periodic reports, financial statements, and records on program activities, progress, status, or other special reports for management or outside agencies. Responsible for maintaining comprehensive case management including the accurate and timely submission of reports such as daily activity, progress, incident, attendance, and statistical reports as required.ADMINISTRATIVE ASSISTANT 2010 2012L.I.F.T.S. Inc. Assisted with the initial screening for different positions, set up interviews, processed new hire paperwork, and assisted with payroll. Maintained positive public relations with emphasis on customer service that includes following through with customer requests and complaints. Composed, prepared, edited, and distributed correspondence and other department documents. Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.REENTRY PROGRAM DIRECTOR 2007 2010Goodwill Industries, Harrison, NJ Regularly conducted staff meetings to discuss participant and program progress, generate intervention plans, or other services necessary to assist participants in achieving their goals. Developed, tracked, and managed program budgets. Supervised re-entry team, including case managers, employment specialists, and other staff that may be hired. Ensured that data is entered into appropriate systems, including monthly data/statistics to Program Director for Board reports.GROUP FACILITATOR 2002 2007Center for Urban Education, Newark, NJ Worked with reentry individuals at day reporting center in order that participants would not return to prison.
Prepared reports detailing client compliance and progress; enforce rules regulations to promote participation and compliance. Prepared relevant informational materials before each group meeting. Assisted in the supervision and training of social work interns and new staff members. Collected and analyzed data on individuals, tests, interviews, and resources.OTHER CAREER PROGRESSIONSPROGRAM DIRECTOR 1996 2002Womens Center of Fayetteville, Fayetteville, NCDIRECT SUPPORT COORDINATOR 1992 - 1996Oaks of Righteousness, Kings Mountain, NCCASE MANAGER 1990 1992Lisas House of Care, Fayetteville, NC
SAATCHI SAATCHI COMPTON 1989 - 1992Executive Assistant, NY, NYEducation And CertificationsFayetteville State University 1999BS Business AdministrationDDD Job Coach 2019SERV Safe and TIPS Instructor 2018Ex-Offender Employment Case Manager 2009Personal ActivitiesFounder 2016-presentNew Birth Grant Writing ServicesAuthor
Beyond the Scars & Dishing Out Wisdom 2016Owner
Saintly Styles Catering and Event Planning 2000-PROGESSIONAL
Proficient in Microsoft Office Suite (Word, Excel).
Exhibit good interpersonal skills in getting along with co-workers. Excellent communication skills to deliver vital information to upper-level staff. Ability to follow directions properly. A highly skilled leader with skills in delegating tasks, team building, and creating a positive customer experience. Decision-making ability Reference
Quanika Walker EMAIL AVAILABLEAlexandra Castro EMAIL AVAILABLE
Jerome Wakefield EMAIL AVAILABLE |
