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Click here or scroll down to respond to this candidateCandidate's Name
(C) PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER OBJECTIVE:To become gainfully employed with a company that will allow me to exhibit and/or showcase my expertise as a Professional Medical Office Administrator.EDUCATION:Greene Central High School: Graduated High School DiplomaProspect College: 01/2017-10/2017 --DiplomaNational Paralegal College: 01/2022-PRESENTSKILLS:Data EntryTyping(45wpm)ScanningPrintingFaxingMicrosoft OfficeCash and Debit/Credit Card HandlingCash RegisterCall CenterFilingVerifying InsuranceCopyingCustomer Service(Call Center and Person-to-Person)SchedulingDocumentationTroubleshootingHelp Desk SupportPrior AuthorizationDispatchingBooking reservationsMulti-line Phone System10 keyEMR/EHRSwitchboard OperatingMedical RecordsMedical TerminologyRegistrationWORK EXPERIENCE:Capital Digestive Care: Scheduling Associate -- 04/28/2021- 01/27/2022Answering phones to schedule patient gastro appointments and procedures, answer patients inquiries about appointments, appointment locations and times, verify insurances, input/update patients information accurately in call center setting.Inova Fairfax Hospital: Patient Access Associate 1 -- 01/28/2019-08/27/2020Arrive and register patients into the Emergency Room using Epic system, update patience demographic information correctly, verify insurance, collect copays/coinsurances, answer phones, consult with clinical staff regarding mutual patients, document encounters with patients, answer patient inquiries, obtain signature for required forms, scanning forms into patients' medical record charts.Clinton Primary Care: Front Desk Receptionist 10/31/2017-12/31/2018Answer company phone, answer patient inquiries, consult with physicians on patients, consult with other facilities about mutual patients, schedule/rescheduling/ cancelling appointments, scan patient documents into system, attach documents to patients electronic medical records, write referrals, answer phones.Walmart Corporation: Sales Floor Associate 06/2016-09/2016Answer customer questions and inquiries on services and products of the company, keep shelves and aisles clean and organized, restocking, operate bailer equipment.Carefirst Bluecross Blueshield(Adecco): Data Entry Processor 10/2015-02/2016Enter patient/customer data into the system, update information in system and ensure that all information keyed into system is correct and error-free.iLikeBus Inc: Customer Service Representative 08/2015-10/2015Assist customers with purchasing bus tickets for their scheduled trips, provide correct ticket/bus stop information, process credit/debit card payments, reschedule bus reservations in a office setting.Kaiser Permanente: Teleservice Representative -- 05/2015-07/2015Answer customer inquiries in regards to location/time of medical appointments, scheduling medical appointments, transferring to nurse on call if need be.NOVA Behavioral Healthcare Corporation: Paraprofessional 06/2014-10/2014Monitor consumers, report of changes within the consumer, and document everything that the consumer does each day.West Corporation: Customer Service Advocate -- 12/2013-04/2014Assist patients with ordering their mail order pharmacy medications, collect payment on accounts, scheduling deliveries for patients medication and transfer patients to correct department when needed in a call center setting.Regional Acceptance Corporation: Collections Representative -- 06/2013-07/2013Collect payments on auto financed accounts, Enter customer data into system, setup payment arrangements, bring delinquent accounts up-to-date and transfer customers to different agents/departments when need be in a call center setting.Convergys: Customer Service Representative II -- 02/2012-03/2013Assist customers with troubleshooting their cable and/or internet issues in a timely manner, upselling products and/or products, collect payments on accounts, transfer customers when needed to different department and scheduling technicians in a call center setting.Vibrance Internal Medicine & Wellness Center: Medical Records Clerk --06/2009-08/2009File and organize medical records in a numbering filing system, search for particular records for doctors patients and other staff of facility for the in preparation of the next day, collect all records from the day.Pitt Community College(Work Study): Administrative Assistant -- 09/2008-01/2009Type/Copy/Fax/File/Distribute documents, run work-related errands for supervisor, keep supervisors office neat and tidy and answered calls for supervisor.Greenville Grande: Floor Staff -- 06/2007- 07/2007Work concession stand with cash register handling cash or debit/credit transactions, upselling theater products and cleaning theaters/lobby/bathrooms.REFERENCES UPON REQUEST |
