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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCECase Manager (contract based)Bilingual Case Manager-Reunification Services for Unaccompanied MinorsCommunicate with potential sponsors for information, interviews for placementAssist sponsors with application packet and inform of documents neededCase Coordinator for ORR/FFS and provide updates on releasesAssist potential sponsors with appropriate resource, with child care plansCommunicate with UCs and Sponsors regarding case processUniversity Health System (2007-Present)Community Outreach Specialist/Navigator (2019- present) San Antonio, TXIdentify general community needs as well as the ability to identify services that are necessary for special populations, related to the Mobile units. Identify strategy for growth and execute plans to achieve growth goalsLiaison between the patients and programs and the referring physicians and their staffMarket and Coordinate with local Healthcare and wellness services, schools, government agencies, low-income housing providers, local businesses, and a wide variety of community non-profit organizations to reach families, seniors and youth.Responsible for connecting people, maintain and build partnerships and coalitions with government agencies, organizations, and businesses. Coordinate and schedule meetings and appointments for families, seniors and youth.Maintain information and data based record keeping, utilizing the Share Point system. Create customized reports, dealing with patient participation and outcomes, and agency partner.Create forms; registration, targeting families, senior and youthMaintain incentives supply inventory and orderingCoordinator Patient Experience (2014-2019)Lead a team of 12 responsible for developing and implementing the Compassion Cultivation Program.Mentor and train new staff within the department: seminarians, and CPE students.Coordinate and manage staff activities including Yoga, Zumba, Annual Retreats, and The Healing Art show.Schedule and oversee patients non-pharmaceutical pain management through Integrative Holistic Modalities.Works closely with counselors and care coordinators to ensure communicationRepresent UHS at special events and health fairs within the community.Develop curriculum for various cultivation, self-care, and wellness programs.Maintain database for all vendors, invoices, and purchases and supplies.Identify areas for improvement through planning and evaluation to address staff needs.Patient Navigator Womens Health Services (2007-2014)Acted as team lead to foster employee development, increase team efficiency, and deliver a superior patient experience.Served as liaison between community, volunteers, health providers, social workers, and the Community Health Division.Promoted increased utilization of available health programs and services as appropriate.Educated patients on health prevention and treatment services to ensure effective diagnosis and treatment. Develop a plan of careTaught classes within Womens Health/Newborn Services including chronic illnesses.Generated custom reports for monitoring, validating and reconciling patient care data for Womens Services.Bexar County Supervision and Corrections (2000-2006) San Antonio, TX Probation OfficerEDUCATIONAshford University, Forbes School of Business, Clinton, IowaMasters of Arts in Public Administration, April 2018Masters of Arts in Organizational Management with a concentration in Health Care Administration, April 2014Wayland Baptist University, San Antonio, TexasBachelors of Science in Occupational Education in Human Services, August 1999ADDITIONALBilingual Spanish.Proficient; in Microsoft Office Word, Excel, Power Point, Access, SAP, Oracle, SkyLight, EPSi, & Tela Tracking. |
