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Customer Service Production Lead Resume ...
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Title Customer Service Production Lead
Target Location US-TX-Lewisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lewisville, TX Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLECORE STRENGTHSExcellent Customer Service Skills: Over 5 years of customer service and customer translationsSuperior Communication Skills: Effective communicator both in-person and via telephone, with exceptional experience in communicating professionallyDiverse Experience: inventory, warehouse, shipping/receiving, and bakery departmentKEY SKILLSBilingual Spanish/English Excellence in Multitasking Organized and A Fast Learner Cleaning Basics Warehouse Experience Production Passion for Excellence Pleasant, Patient and Friendly Attitude Oral & Written Communication Skills Knowledge of Organizational PoliciesPROFESSIONAL EXPERIENCEAcuity Brands Distribution Center Dallas, TX 03/2018 - 12/2018General productionReading computer diagrams to set a light fixture.Setting up new fixtures and verifying the ticket order.Testing and handling electric wire products.Responsible for working with new staff and limited time product handling.Advanced Production Coppell, TX 09/2013 - 09/2016LeadAssisted in production printing of decals for various business/events/ vendorsResponsible for checking in and logging new orders for production teamEmailed verifications to clients in order to ensure quality customer service and a personal touchPerformed quality inspections on all outgoing productTrained new staff regularly on business procedures and processesWorked with limited supervision, in a self directed environment and was able to meet set productivity demands, and goalsSamsung Coppell, TX 06/2012 - 06/2013Production LeadResponsible for new hire training and orientation to proceduresPrepared company product for production in industrial professional environmentContributed to the team effort driving and accomplishing results and quotasResolved product or service problems with quality customer serviceResponsible as lead staff and work area and teamThe Ranch Coppell, TX 06/2010 - 06/2011BakeryMixed and baked ingredients to produce breads, rolls, cookies, cakes, pies, pastries, or other baked goodsDecorated desserts and cakes for party eventsTranslated with Spanish speakers product availability and qualityCleaned area to comply with Food Safety and Sanitation regulationsChecked products for quality and identified damaged or expired goodsEvaluated quality of food ingredients or prepared foodsEDUCATIONLewisville High School HS Diploma

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