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Name Available: Register for Free
Title Customer Service Center Agent
Target Location US-AL-Montgomery
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Birch Creek TrailPEMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVETo obtain a position where my experience in customer service and the automobile industry can be utilized as well as enhanced.SKILLSFully functional on Electronic Parts CatalogKnowledgeable on automobile repairsValue excellent customer serviceProficient in Microsoft OfficeCertified Alfa Romeo technicianCall Center experienceWORK EXPERIENCESykes, Montgomery Alabama (January 2018-Present)Call Center Agent. Answer calls for Bank Of America.Deposit & Checks, Billing DisputesAction Collision, Montgomery, Alabama (September 2016- 2018)IT Specialist, Part TimeOperate and manage online ordering and production system.Ensure that each product used during vehicle repairs is listed on invoice.Wurth USA, Ramsey, New Jersey (2004- 2016)Alabama Territory Sales ManagerTerritory consisted of Montgomery, Auburn, Prattville, Greenville, Monroeville, Evergreen, Andalusia, Enterprise, Genera, Dothan, Ozark, Abbeville, Eufaula, Brewton, Troy and all cities in between.Recruited new clients and maintained relationships with service managers, techs and body shop managers.Traveled across the State of Alabama daily to Auto Dealerships and Body Repair Shops.Responsible for selling automobile chemicals, fasteners, hand tools and electrical supplies.Researched products to provide clients with best possible product to succeed.Supplied cparts to forty-five businesses in Alabama.Eurasian Motor Cars, Montgomery, Alabama (1980-2004)OwnerExecuted all day-to-day operations of the business.Recruited, hired, trained, terminated employees and supervised nine employees: mechanics and parts.Negotiated and reviewed parts to ensure the quality of merchandise and best price for customer.Technology to manage all facets of a parts department: inventory, ordering and selling.Bosch service center and Alfa Romeo Dealer.Wrote Service.EDUCATIONRobert E. Lee High School Troy State UniversityMontgomery, Alabama Montgomery, AlabamaClass of 1970 1971-1927

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