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Customer Service Front Desk Resume Dover...
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Title Customer Service Front Desk
Target Location US-DE-Dover
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Dover, DE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceRetail Sales AssociateBendover - Dover, DEJune 2020 to November 2020Customer Service, Greeting Customers,, Handling Cash, Credit, Ordering, Open and Closing, Stocking, Cleaning,EtcImage Review ClerkSharpened Image, TrancoreDecember 2018 to May 2020Ezpass Responsible for all types of customer account maintenance. Determines the accuracy of account information. Ensures all required information is provided for security, processes payments, and adjustments. Assists customers in understanding the E-Z Drive MA & Pay by Plate MA program. Ensures E-Z Drive MA & Pay by Plate MA customers' service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance. Cashier/Customer ServiceDry Clean ExpressSeptember 2017 to October 2018Handles various dutiesExperience in handling customer service issuesGreeted and directing visitors/ customers and providing general information Took payment in form of cash, check, or creditCustomer ServiceBrothers Big Sister, Clothes for kids' sake, Handler February 2015 to February 2015Unload, weigh, stack, and reload trucksKitchen/Customer ServiceX-BOS Family Fun CenterApril 2014 to June 2014Seasonal) Handles various duties Experience in handling escalated customer service issues Greeted and directing visitors/customers to their destination and provide general information Took payment in form of cash, check, or credit card Customer ServiceEdible Arrangements, ProductionApril 2013 to October 2013Seasonal) Handles various duties Experience in handling escalated customer service issues Greeted and directing visitors/customers to their destination and provide general information Took payment in form of cash, check, or credit card Customer ServiceSalvation Army, 3rd KeyOctober 2011 to August 2012 Handles various duties Experience in handling escalated customer service issues Greeted and directing visitors/customers to their destination and provide general information Took payment in form of cash, check, or credit card Assisted supervisor with inventory Experience in Inventory Control includes receiving, tracking, storing, handling, distributing materials and supplies Experience in record keeping, maintaining records, logs, filling system Knowledge in and of staff supervision includes in evaluating the work of others as well as assigning and planningHome Instead Senior CarePatient CareNovember 2009 to November 2011 Directed care to the elderly Answered incoming calls and running errands Food Preparations Shopping and Stocking Laundry Personal Care Assist with transfers, Doctors, Banking and record keeping Customer Service TechnicianDVD WarehouseAugust 2004 to February 2010 Entered data into computer Answered multi-lined phones Handles various duties Experience in handling escalated customer service issues Managed petty cash drawer Greeted and directed visitors/customers to their destination and provided general information Took payment in form of cash, check, or credit card Assisted supervisor with inventoryEducationAssociateSkills Personal Care (10+ years) Data Entry (2 years) Filing (1 year) Inventory Clerk (2 years) Customer Service (10+ years) Animal Care (1 year) Cleaning Experience (10+ years) Cooking (8 years) Caregiving (10+ years) Laundry (8 years) Senior Care (10+ years) Food Preparation (10+ years) Home Care (10+ years) Meal Preparation (10+ years) Pet Care Time Management (5 years) Custodial Experience Pet Sitting Pet Grooming Commercial Cleaning Cash Handling (10+ years) Kennel Experience Assistant Manager Experience (5 years) Front Desk Kitchen Experience (7 years) Microsoft Excel Sales (10+ years) Microsoft Word (1 year) Microsoft Office (1 year) English Childcare POS Babysitting (10+ years) Retail Sales Computer Skills health Care (10+ years)AssessmentsWork Style: Conscientiousness  CompletedAugust 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: CompletedCustomer Focus & Orientation  Highly ProficientJune 2019Responding to customer situations with sensitivity. Full results: Highly ProficientCustomer focus & orientation  Highly ProficientJanuary 2021Responding to customer situations with sensitivity Full results: Highly ProficientCustomer service  CompletedJanuary 2021Identifying and resolving common customer issuesFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationWorks independently without direct supervisionOrdained Minister, Covid-19 Contract Tracing, Introduction to Psychology, Infection Prevention in Nursing Homes, Single-site job coach for The Chimes in MD, in addition to several Nursing homes in PA and DE); Computer experience: Word, Windows, and Excel; Skilled at learning new concepts quickly; Ability to prioritize and remain focused under pressure; Excellent customer service skills. Asst. Manager at Pet Valu Int. for 6 yrs. Operation of Animal knowledge feeding habits, personal care experience of animals,

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