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Title Claims Processor Customer Service
Target Location US-Chamblee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Oakwood Village LaneChamblee, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To be able to find a career with a successful company where I can utilize my skills of highly dedicated and conscientious work ethic in the public. A hard-working, accountable and well-versed individual with exceptional customer service, adaptability, and clear communication experience.Records and DatabaseVerbal and Written CommunicationsTime ManagementOrganization and SchedulingCustomer ServiceAdept in TechnologyFiling & Data Entry (45 WPM)Team LeadershipDependabilityAttention to DetailExcellent Problem-Solving SkillsAccuracy and MultitaskingAdministrative/Clerical DutiesProfessional Work History:September 2017  September 2019Roswell Nursing HomeDining Service AssociateKnowledge of supplies, equipment, service orders, and food inventory.Knowledge of prescribed procedures in setting up hot and cold food lines.Knowledge of preparing food items for hot and cold dishes in kitchen.Serve food items to customers from over-the-counter.Replenished foods, silverware, glassware, dishes and trays at serving stations.Assure clean, wash and maintain work areas, including floors, facilities, pans, service ware, utensils and equipment.Performed cashiering duties when required.Informed patients and customers of daily serving meals for breakfast, lunch and dinner.Provided training to employees performing related work.October 2015  January 2016Liberty Tax  Tucker, GATax PreparerAccurate completion of customers income tax return.Advising clients about the tax preparation process.Handling communication from clients and tax authorities.Providing future tax planning to clients.Securing repeat business and expanding client base.Analyzing tax data submitted by the client to maximize the outcome for the client.Providing outstanding customer service.Establish rapport with clients to build working relationships and increase retention.Prepare individual tax returns utilizing the information provided by the clients, and inputting into tax preparation software.August 2003  May 2011Dekalb County Schools System  Decatur, GAGuard SupervisorDirect and escorted pedestrians across streets, stopping traffic as necessary.Supervised locations.Monitoring assigned patrol areas.Training and enforcing security procedures, supervising and monitoring activity on property to deter, preventing theft, sabotage, fire and accidents.Responding to calls for assistance.Writing reports on accidents and various incidents.Communicate and facilitate open lines of communication with District and Operations Manager.Educational Background:Associates DegreeGwinnett College of GeorgiaTraining School of Atlanta  Nutrition and Food Sciences2016  2018Stratford Career Institute:A.S. Administrative Assistant/Secretary  2006A.S. Business Management  2004Saint Albans, VT

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