| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Dallas, Texas PHONE NUMBER AVAILABLE EMAIL AVAILABLESolutions SpecialistProfessional with 10+ years in service of customers (internal, external) and strong data entry skills. Proficiency in government program including TANF, SNAP, CCG, and WIA.Core CompetenciesData Entry Management of Personnel Resources Time Management Judgment and Decision Making Service Orientation Organizational Development Performance Management Complex Problem SolvingEXECUTIVE SUMMARYStrong alpha-numeric data entryExperienced in multi-state government programs including Greater Workforce Dallas, SNAP, TANF, and Work-In-TexasProficient in a variety of clientele including youth, disabled, veterans and ex-offendersPROFESSIONAL EXPERIENCECustomer Solutions AssociateMay 2014 - PresentGREATER WORKFORCE DALLAS (THROUGH MMC)Dallas, TexasKeep records of customer interactions or transactions, recording details of inquiries or complaintsResolve customers' complaints by performing activitiesCheck to ensure that appropriate changes were made to resolve customers' problems.Complete forms, prepare change of address records, or issue serviceObtain and examine all relevant information to verify accuracyRecommend improvements and procedures to prevent future problems.Confer with customersHuman Resources AssistantOctober 2012 - May 2013PURSUIT OF EXCELLENCEDallas, TexasExplain company personnel policies, benefits, and procedures to employees or job applicants.Record data for each employeeProcess and review employment applications to evaluate qualifications or eligibility of applicants.Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.Examine employee files to answer inquiries and provide information for personnel actions.Gather personnel records from other departments or employees.Compile and prepare reports and documents pertaining to personnel activities.Arrange for in-house and external training activities.Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.Human Resources ClerkJanuary 2001 - September 2012VEOLIA TRANSPORTATIONDallasCompile employee time, production, and payroll data from time sheets and other records.Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.Verify attendance, hours worked, and pay adjustments, and post information onto designated records.Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.Keep informed about changes in tax and deduction laws that apply to the payroll process.Complete time sheets showing employees' arrival and departure times.Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.Process paperwork for new employees and enter employee information into the payroll system.Keep track of leave time, such as vacation, personal, and sick leave, for employees.Conduct verifications of employment.Administrative Clerk, Safety and Training Dept ClerkReview policiesOrganize or work with detailed office records, using computers to enter access, search or retrieve data.Post or attach information to files.Data EntryPayroll assistance with ADP entering bids quarterlyBilling AnalystFebruary 1991 - May 2002AT&T BroadbandDallas, TexasVerify accuracy of billing data and revise any errors.Resolve discrepancies in accounting records.Contact customers to obtain or relay account information.Compile reports of cost factors, such as labor, production, storage, or equipment.Estimate market value of products or services.EDUCATION & TRAININGBusiness Management/Computer Information TechnologyPLAZA THREE BUSINESS COLLEGEDallas, TexasAdministrative CoursesEAST FIELD COMMUNITY COLLEGEMesquite, Texas |
