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Title Operations Coordinator Customer Service
Target Location US-MN-Minneapolis
Phone Available with paid plan
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Candidate's Name
Street Address  8th Ave. NorthMINNEAPOLIS, MN Street Address
PHONE NUMBER AVAILABLESUMMARYCertified Unit Operations Coordinator seeking a position in a medical administrative role. Competent, company-oriented and self-motivated, I am looking for a position that is both challenging and rewarding while utilizing my customer service skills.PROFESSIONAL EXPERIENCECHILDRENS HOSPITAL OF MINNEAPOLIS 2003- CURRENTUnit Operations CoordinatorI have work in the Neonatal Intensive Care Unit for the past ten years. As a Unit Operations Coordinator my duties include administrative support for both physicians and unit nurses, coordinating patient admissions, screening visitors, managing phone calls, and paging surgeons and physicians for consults. Customer service skills are necessary to help patient families and physicians and nurses in a very emotional critical care setting. I am also responsible for inventory, stocking and ordering unit supplies. I have helped as a preceptor for newly hired Unit Operations Coordinators. I am very adept at multi tasking and staying cool under pressure.QUALEX/KODAK PROCESSING LABS, Minneapolis, MN 1999-2003 Photo Technician (2001-2003)I completed all phases of creating negatives from prints, shooting pictures, processing cut processed negatives, sorted negatives with consistent accuracy and quality. Shift Lead (2000-2001)I participated in color theory training session that resulted in receiving a certification award. I distributed and assigned workflow resulting in high productivity. I coordinated poster department and trained new employees on processing posters to ensure quality and customer satisfaction.ABM CLEANING 1999-1999Assistant Housekeeping SupervisorAssisted with overall housekeeping responsibilities including managing of staff, ensuring quality and service, and performing cleaning of offices.Cleaned office cubicles, emptied trash, and vacuumed daily for 14 floors; provided consistently clean work spaces.WALGREENS 1996-1999Photo Technician/CashierI ensured that all photos were processed and printed within an hour. I ensured consistent quality customer service.GLENFIELD NURSING 1994-1995Medical SecretaryI provided patient and staff support by doing the following: greeting patients, scheduling appointments, maintaining patient records, coordinating phone calls, completing insurance forms and obtaining medical histories.REFERENCESAvailable upon request.

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