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Title Revenue Analyst Customer Service
Target Location US-GA-Lilburn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Willow Bend DriveSnellville, GA Street Address
Phone PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVEFull time position with a growing company utilizing the skills that I have learned in school as well as seventeen years of experience gained while working in the Accounting & Customer Service Dept.SUMMARYI have worked in the transportation industry for over 17 years. I am a very versatile and resourceful individual with experience in customer service, account management, and accounting. I am a highly motivated self-starter who works well alone or as part of a team.WORK HISTORY2018 Pemco-Limited Denver, CO04/18-08/18 ConsultantCall municipalities to verify foreclosed propertiesResearch payment of taxes on foreclosed propertiesResearch municipalities to verify information and set up new municipalities1992-2009 Swift Transportation Decatur, GA10/01-04/09 On-Site Customer Service Account ManagerManage a specific customers needsEnsure on-time delivery of all the customers freightManage the drivers to ensure all shipping and receiving is done in a timely manner12/99-10/01 Customer Service Account ManagerManage customer needs for a specific territoryEnsure on-time delivery of time-sensitive freightResolve any customer problems that may arise06/99-12/99 JIT DispatchMonitor the customers freight to ensure on-time deliveryDispatch trucks so that time sensitive freight will arrive on timeAssist drivers with load-related issues03/98-06/99 JIT Customer Service Account ManagerBook freight for customersTrack shipments to guarantee on-time deliveryAscertain that customers needs are met in a timely and professional manner04/97-03/98 Revenue Account SpecialistProvide accurate billing of invoices for a specified cell of customersHandle collections of past due billsNegotiate billing discrepancies with customers11/96-04/97 Revenue Team LeaderAssist employees in achieving revenue goals as well as company goalsEnsure employees perform assigned job functions in a timely mannerAssist with any issues that arise involving targeted accounts12/94-11/96 Revenue AnalystResponsible for month-end closing of the booksWork closely with the controller to ensure proper balancing of the general ledgerWork with the departments involved to assure an effective and efficient closing01/94-12-94 Revenue LiaisonTrain new employees on billing functionsAssist billing specialists with any problems encountered with the external and internal customers11/92-12/94 Billing SpecialistResponsible for accurate billing of invoices to the customers in order for the customers to pay in a timely manner01/91-11/92 The Memphis Group, Inc. Memphis, TN10/92-11/92 Buyer Expeditor/Buyer File Clerk06/92-10/92 General office Clerk01/91-06/92 Literature ClerkEDUCATIONBachelors Degree, Marketing, Christian Brothers University, 1999Associates Degree, Accounting, Northwest Mississippi Community College, 1994Graduated, Southern Baptist Education Center (High School), 1990SKILLSExcellent organizational and communication skillsSupervisory / Management skillsCustomer Service experienceBilling, reconciliation, and applying cash to accountsCRT and PC skills including: Microsoft Office, Word Perfect, Lotus, Ami Pro, and InternetOffice equipment including: 10-key calculator, multi-line telephone system, copier, fax machineReferences and salary expectations available upon request

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