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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Kaley Ridge Rd., Clermont, FL EMAIL AVAILABLEPHONE NUMBER AVAILABLELeadershipCreator and Organizer Breakfast Club UAACo-Captain of UAA Basketball TeamWORK EXPERIENCEAssistant Store ManagerSherwin-Williams - Orange City, FLJune 2019 to PresentSupervise daily store operation and ensure achievement of all productivity and sales target and recommend solutions to enhance store's profit.Provide excellent customer service and assist departments in store image and merchandise presentation to achieve all company objectives.Analyze and recommend enhancement in profitability through asset protection, cost control achieve all company's objectives.Oversee individual store and supervise various stores in particular local market.Coordinate with store manager to facilitate everyday store operation in collaborative environment.Administer all visual merchandise prospects of store and ensure excellent customer satisfaction through various company's visual merchandising programs and directives.Ensure adherence to all company procedures and policies and monitor store inventory to maximize profits.Develop strategies to achieve personal sales targets and motivate associates to optimize sales performance.Train and guide sales staff to focus on store's sales strategies as per company standards.Maintain good professional relationships with high-end customers in store premises and design retention strategies with regular customers.Manage all communication with existing client to maintain long term relationship through various modes such as telephone and e-mail.Administer product line development starting from strategic planning and monitor all sales activities to boost productivity and sales.Maintain effective communication throughout store and communicate customer experiences and feed backs to brand team to re-align company strategies accordingly.Analyze and ensure effective implementation of all brand guidelines regarding store layout, visual merchandising, stock and fixture positioning to maximize customer satisfaction.Participate in all product launches, promotions and stock replenishment to maintain appropriate merchandising standards through out store.Ensure store's compliance with administrative and procedural guidelines and deadlines to meet targeted sales and profits.Management TraineeSherwin-Williams - Winter Haven, FLMarch 2019 to June 2019The Management/Sales Training Program includes self-study modules, structured on-the-job training, classroom instruction at Sherwin Williams regional training facilities, as well as ongoing education throughout your career. Management training encompasses all aspects of store management, including paint and associated products, customer service, professional sales and marketing, credit and accounts receivable management, human resources management, profit and loss and merchandising management.Communication TechnicianComcast - Cherry Hill, NJNovember 2017 to January 2019Perform installations for telephone, internet, digital cable and home security systemsPerform service changes for residential and commercial customersMaintain an up-to-date knowledge of equipment and product services in order to educate and answer customer questionsProvide effective customer service with knowledge, positive communication and strong time management skillsEl Meson Sandwiches, Mayaguez, Puerto Rico Finance InternshipJanuary 2017 - May 2017Prepared, analyzed, reported and reviewed monthly budget reporting and expense figuresReported headcount and budget versus expensesReconciled monthly vendor management billing statements and proposed plans of action that directly lowered expensesDelivered Accurate and timely related tasks, projects, financial reports as assignedManaged three external call center vendors with over 150 employees on daily basisCollected and analyzed metrics and KPIsK & L Marketing, Mayaguez/Ponce, Puerto Rico Marketing Research Analyst Intern2016-2017Analyzed research data using software, including Excel, and produced reports for clientsEntered market research data into analysis software, including Excel, performed analysis, and produced report for clientsConducted telephone marketingSupported management by documenting, organizing and tracking data, to help meet strict project deadlinesUnify resources efforts of the educational institutions, along with the guidance counselors and teachers to build awareness and help all high school seniors make the best selection for future careers, while enhancing their experience as high school seniorsJunior Loan OfficerNationwide Equities - Township of Hamilton, NJ January 2010 to April 2012Collaborated with research team to establish a strategy for effectively promoting and selling products Prepared loan files for each customer for applicants for the loan and file in all the necessary documents Explained the terms and regulations of applying for and availing a loan to the customer.Studied the financial documents submitted by the customers and evaluated the creditworthiness of the customer Coordinated with the mortgage officers, underwriters, lawyers, etc., as required to process the loansLiaised with the bank's management and put forth the case of the customers stronglyChecked information provided by customers for accuracy, authenticity, and revising information if found wrongBachelor's in Business Administration and Management in Business Administration and ManagementUniversidad Adventista De Las Antillas Mayagez - Mayagez, PRAugust 2013 to May 2017DATA MANIPULATIONMICROSOFT OFFICEMS OFFICEMS WORDLandscapingCabling Assessments Business Analyst -- Highly Proficient June 2019 Using logic to solve problemMicrosoft Office: PowerPoint, Excel, MS Word, and Outlook ExcelMacros, pivot tables /charts, v-lookups, and h-lookupsData manipulationStore Management ExperienceRetail ManagementProfit & LossLoan Officer ExperienceManagementRecruitingMerchandisingTelecommunicationHuman ResourcesRecruitingManagementASSESSMENTSSpreadsheets with Microsoft Excel ProficientMay 2020Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.Full results: ProficientSupervisory Skills: Motivating & Assessing Employees ProficientMay 2020Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientSales Skills FamiliarMay 2020Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
