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Click here or scroll down to respond to this candidateCandidate's Name
Street Address North Madison StreetWilmington, DE Street Address
PHONE NUMBER AVAILABLE CellPHONE NUMBER AVAILABLE HomePROFESSIONAL SUMMARYMature professional with excellent communication and team skills, capable of working independently or ina group environment. I also possess strong customer service skills.COMPUTER SKILLSWindows 2000, Microsoft Office, Outlook, XP, VistaHardware: IBM, Dell, Compac, HPPrinters: HP, TektronixEXPERIENCEAstraZeneca 2008Desktop TechnicianInstall network PCs and troubleshoot network printers.Configure monitors for dual setup.I am responsible for moving computer equipment from one location to another.Remedy is the ticketing software that I use to keep track of problem calls.I have also use Service Now as a ticketing systemsPart of my job is to make sure that this database is updated.Wilmington Public Library 2005Computer Lab TechnicianMonitor and assist patrons in the computer room.Lab technician inform patrons on how to use the internet.Answer questions about using the library software.Lab technicians are responsible for helping patrons setupE-mail accounts. I also inform patrons on how to use Microsoft Office.Brandywine Hundred Library 2001Library AideWork in the circulation department of the library.Library aides are responsible for checking in and out all library materials.Part of my job is inputting library cards. This will allow patrons to check out materials.AstraZeneca 2001 to 1995Hardware TechnicianDuties Include:Install PCs (Laptop and Desktop)Connect PCs to network printersRelocation of network PCs and printersInstall switch boxesConfigure network printersRoutine network printer maintenanceInstall and troubleshoot local printersEquipment setup for meetingsPerformed PC and network printer upgradesDelaware Technical and Community College 1983 to 2000Library Technician (evening)Assist evening librarian in charging and discharging materials, filing circulation cards, recordingstatistics etc. Responsible for administering library instruction modules, checking COM CAT andother microform readers daily, handling library materials as required, input and backup data whennecessary. Substitute in Audio Visual area as needed.Bank of Delaware Summer 1987Assistant to Software AnalystAssisted the software analyst with inventory and with installation of software and setup of computersystems.EDUCATIONDelaware Technical and Community CollegeWilmington, DE June 1991A.A.S. in Information Technology |
