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CUSTOMER SERVICE REPRESENTATIVEPERSONAL PROFILEPerformance driven and goal-oriented individual offering exceptional customer serviceexceptional communication skills and the important ability tofunction well in a face-paced environment. Effective teamplayer with a proactive approach and excellent work ethic.EDUCATION+ Rockbridge County High School143 Greenhouse RoadLexington, Va 24450+ High School Diploma GraduateYear : 2003CONTACT DETAILSMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAddress: 1277 Dewey Road, Montvale, VA 24122WORK ETHICStrong customer service skills (ability to build rapport,demonstrate empathy, and outline key steps in deliveringexceptional customer service)INTERPERSONAL SKILLS- Clear Communication- Mutli- Tasking- Detailed- Oriented- Ability to work under pressure- Time management- Listening Skills- Self Control- Positive Attitude- Assertiveness- Conflict Resolution- Empathy- Depersonalization- Taking ResponsibilitiesWORK HISTORYFamily DollarHEAD CASHIER- Oversee the cashier employees and overall functions of the store- Addressing employee and customer complaints or requests- Ensuring all registers have the correct amount of cash at all times- Resolving price checks for customers- Provided customsr service by greeting and assisting customers, andresponding to customer inquiries- Regularly communicate with vendors, and assisted with restockingshelving, and product displays- Worked with new employees, trained them on register and saleassociate duties |