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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary: Motivated Customer Service Representative eager to improve and streamline service procedures to maximize team efficiency and customer satisfaction. Specializing in quality, speed, and performance improvements.Skills Customer service oriented Energetic work attitude Inventory control familiarity Proficient in MS Office Telecommunication skills Detail-oriented Strong Organizational skills CPR certificationProfessional ExperienceCleaner/SanitationCommercial District Services LLC Jersey City, NJ March 2018 - June 2018 Maintained a clean environment in an inner city areaPicker PackerBlue Apron Linden, NJ April 2016 - January 2018Picked and packed organic foods in a timely fashion while working in a cold environmentCall Center AgentIpacesetters Montvale, NJ April 2016 - March 2017 Made inbound and outbound calls to existing and potential clients Achieved high sales percentage with consultative, value-focused customer service approach Kept current on market and product trends to effectively answer customer questions Generated leads for new sales through telephone and email contact with customers Increased store sales by 80% by upselling merchandiseCashier Sales Associate (Seasonal)Lord & Taylor Livingston, NJ October 2015 January 2016 Entrusted with monetary transactions dealing with cash, checks, inventory checks and credit card sales Marked clearance products with updated price tags Processed all sales transactions accurately and in a timely fashion Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignmentsCertified Nursing AssistantDunamis Healthcare Medical and Dental Clinic East Orange, NJ March 2015 September 2016 Assisted in cleaning, showering, toileting, dressing and feeding residents Read and recorded temperature, pulse and respiration Cleaned and organized residents living quarters Assisted with transferring residents in and out of wheelchairs and adaptive equipment Completed and submitted clinical documentation in accordance with agency guidelines Comforted residents and provided them with reassurance and encouragementPage 2PHONE NUMBER AVAILABLE Candidate's Name EMAIL AVAILABLEWaitressAmericana Diner West Orange, NJ July 2012 February 2015 Met, greeted and seated customers in a timely fashion Provided high quality service, and great customer service Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks andchemical storage room Appropriately suggested additional items to customers to increase restaurant sales Served guests food as soon as it was prepared, which helped to ensure that it was eaten at theproper temperature Consistently adhered to quality expectations and standardsWaitress/HostessDons Diner Irvington, NJ April 2010 February 2012 Managed the flow of guests into appropriate dining area Immediately resolved complaints from guests by listening to issues and notifying therestaurants manager Consistently received a 100% rate of customer satisfaction Routinely cleaned table linens, table settings, glassware, window sills and counters Helped buss tables and prepare for next guests Calculated charges accurately, issued bills and collected payments Delivered exceptional, friendly and fast service Carried a variety of different sized plates of food and beverages to customers in an applicableand timely mannerEducation & TrainingHigh School Diploma Frank H. Morrell High School Irvington, NJNurses Assistant Training, Inc. Essex County College Newark, NJ |
