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Jack of All TradesRochester, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceInitial Reviewer, ECFMAXIMUS FEDERAL SERVICE - Pittsford, NYMay 2021 to August 2021To review applications for Schools or Libraries or both to figure out if they qualify to receive Internet devices. Through the E-rate program where they would get a certain percentage or discount. Strong Customer Service via email, ECF portal and phone outgoing call outreach. As well as Strong Data Entry Skills via Word, Email, Excel, and our ECF portal. Pharmacy TechnicianTalent Bridge (Wegmans) - Rochester, NYSeptember 2020 to February 2021Incoming call center to assist customers filling their prescription orders, sending refill requests to the physician office and entering patient billing information. Doing data entry, customer service, and other reception duties as assigned.Personal Care AssistantDirect Care Staff - Rochester, NYApril 2020 to October 2020Assist clients in their home preparing food, bathing, making sure they take their meds, assist with errands by driving clients to doctors appointments, grocery shopping and other errands as necesidad and cleaning as needed.Consumer Service Specialist IIIMAXIMUS, Inc - Rochester, NYNovember 2019 to May 2020responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.Strong Customer Service and Data Entry Skills.Personal Care Assistant (PCA)Freedom Care - Rochester, NYJune 2018 to February 2020Assist clients in their home preparing food, bathing, making sure they take their meds, assist with errands by driving clients to doctors appointments, grocery shopping and other errands as necesidad and cleaning as needed.Periodical Route DeliveryDemocrat and Chronicle - Rochester, NYSeptember 2019 to November 2019Put together Delivered a wide variety of periodicals, including sales adds Assured periodicals arrived at destination in a timely manner. Utilize customer route spreadsheet to process and ensure timely deliveries Assured inventory was consistently accurate Received, unloaded and delivered periodicals Adhered to Department of Transportation (DOT) regulations Managed paperwork Established short-term customer relationships Refueled vehicleDay Care Asst After School Asst Camp CounselorYMCA of Greater Rochester - Rochester, NYOctober 2014 to October 2018Daycare: take care of babies and children in the classroom, bottle and spoon feeding the babies change diapers interact with the children of all ages. Teacher Assistant: in the classrooms interact with school aged children from Pre-K to 6th grade following the currculum put in place by Lead teacher. Cover the class while teacher went to lunch. During the school year. When school was out. Worked the Summers as a camp counselor providing a full day of activities for the kids including but not limited to sports, swimming, arts and crafts, team building, and inclusion activities. Shift Manager/Cashier/Delivery DriverEl Dorado Mexican Restaurant - Rochester, NYMarch 2008 to January 2014To assist the manager and supervise train and oversee the employees. Make sure the restaurant shifts are covered assist with scheduling and all aspects of the restaurant operations including but not limited to cash/card handling, cooking, cleaning, food deliveries, catering, event organizing, strong customer service skillsMedical Payment Poster SpecialistUniversity of Rochester Medical Center - Rochester, NY June 2006 to January 2010To post medical payments manually into the payment system from various medical offices within the University of Rochester and Highland Hospital Medical Center systems. Entering patient payments and insurance payments or reimbursements, maintaining accurate medical billing documents by entering the correct medical billing code to be billed. Also post payments from the collection agencies also assist with the scanning of documents into the system.EducationAssociate in Physical Education Teacher Education and Coaching Monroe Community College - Rochester, NYAugust 2011 to May 2014Certificate in Office Administration & Data Entry Specialist Elgin Community College - Elgin, ILAugust 1989 to May 2002Skills Receptionist (10+ years) Medical Records (10+ years) Data Entry Typing Keyboarding copying faxing office skills answering phones 5 lines+ (10+ years) Driver (10+ years) CPR (6 years) Data Entry (10+ years) Filing (10+ years) Microsoft Word (5 years) Customer Service Skills (10+ years) Billing (5 years) Vital Signs (6 years) Microsoft office/ PowerPoint, Excel, Word, Access (10+ years) (5 years) Commercial Driving Experience (10+ years) Excel (5 years) Microsoft Powerpoint (5 years) Microsoft Office (5 years) Teacher Coaching Classroom Management Restaurant Management (5 years) Infant Care (10+ years) Swimming (2 years) Warehouse Experience (1 year) Customer Service (10+ years) Management Experience (2 years) Supervising Experience (2 years) Catering (5 years) Childcare (10+ years) Curriculum Development Hospital Experience (10+ years) Leadership (10+ years) Math Toddler Care (10+ years) Special Education (2 years) Sports Coaching (10+ years) Experience Working With Students (8 years) Early Childhood Education (4 years) Organizational Skills (10+ years) Experience Working With Students (10+ years) Behavior Management (10+ years) Public Speaking Research (1 year) Mentoring (3 years) Medical Receptionist (10+ years) Experience with Children (10+ years) Fundraising (10+ years) Administrative Experience (5 years) Tutoring (10+ years) Time Management (10+ years) Driving (10+ years) 10 Key Calculator Medical Office Experience (10+ years) Commercial driving (8 years) Teaching Documentation review Pharmacy Technician Experience Typing Microsoft Outlook Courier Computer literacy Sales Retail management Word processing English Medical Billing Microsoft Excel Intake Information security Delivery driver experience Conflict ManagementLanguages Spanish - IntermediateCertifications and LicensesCPR CertificationFirst Aid CertificationAssessmentsCustomer Focus & Orientation Highly ProficientMay 2020Responding to customer situations with sensitivity Full results: Highly ProficientAdministrative Assistant/Receptionist Proficient March 2020Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ProficientData entry: Attention to detail Highly Proficient April 2021Maintaining data integrity by detecting errorsFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |