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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE C: (Street Address
SummaryEnthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Skilled Management and Security offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.SkillsVerifies Identity of each personnelDeliver ID CardsExcellent customer serviceOperate Badge PrinterUpdate profiles in Brivo systemFocusHiringInventoryMicrosoft &OutlookComputer KnowledgeProcess ID CardAssign BadgesFirst aid and CPR certifiedSymptony system -Operate Camera-CCTV surveillanceScreening wandsInterior and exterior patrolExperienceAllied Universal Jacksonville, FlSecurity Officer02/2019 - CurrentMonitoring CWTV.Patrol Premises.Write Reports.Customer Service.Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.Operated and maintained x-ray and metal detection devices at building checkpoints.Investigated suspected incidents of external fraud, employee theft and embezzlement.Oversaw premises to identify safety risks and ensure employee and visitor safety.G4SSecurity02/2021 - NowProvided excellent customer service.Assign BadgesCreate ProfilesMaintain profiles in ComputerMaintained a clean and organized working environment.Microsoft office, Excel and OutlookFoot and Car PatrolDeveloped training and mentoring procedures to keep team member performance strong and optimized for needs.Brivo System- Maintain profiles and monitor CCTV CamerasWorking Knowledge office equipmentProficient in oral and Written CommunicationPaperwork for all New HiresHardees Jacksonville, FLRestaurant Manager03/2007 - 12/2008Ensured excellent and prompt customer service.Managed onboarding and training of all employees.Managed employee scheduling and payroll.Controlled food and labor cost.Managed inventory.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.Whataburger Orlando, FLGeneral Manager08/2005 - 03/2007Increased customer satisfaction through an emphasis on accurate, rapid, and friendly service.Stabilized staffing.Controlled food and labor cost.Managed inventory and overall operations.Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.Decreased costs significantly by negotiating with vendors and suppliers for better prices.Rosen Inn at Pointe Orlando Orlando, FLFood and Beverage Manager06/1996 - 08/2005Managed and monitored food cost.Managed three outlets inside of the hotel.Oversaw hiring, scheduling, inventory, and ordering.Managed general operations.Oversaw Outlet food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised 36 team members and fulfilled dining needs and desires of patrons.Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.Education and TrainingAdvanced Career Training School Jacksonville, FLDental Assistant CertificationFlorida State College At Jacksonville Jacksonville, FLSome College (No Degree) in NursingFlorida State College Jacksonville, FlInterned Greenberg Dental - Orange Park,FlAdditional InformationVolunteer:, Crystal Springs Elementary Security Class D License Critical Awareness School Jacksonville, Fl |
