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Click here or scroll down to respond to this candidateCandidate's Name
Statesville NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: To gain long-term employment with a company that is looking to be on the cutting edge, a company that puts value on people and the products they are promoting. honest and ethical, I am looking to call this company my family.Experience:Walgreens Mooresville, NCInventory Specialist 04-2018 to PresentManager on duty by opening/closing the store, making ready cash drawers for cashiers, doing cash report and change ordersConduct smart count, inventory and Pricing.Picking up cash and checks to make a deposit.Customer's service by greeting customersAnswering calls to resolve customer service issuesDoing return, exchange and refunds for customers Panera Bread Charlotte NCBarista trainer 01-2017 to 04-2018Provided customers' service by taking customers' orders and making drinks for them.Assisted co-worker in others areas to complete task to maintain flowOperated small hot /cold appliances i.e. drink, shake smoothies machinesPrep/replenish food items for salad bar and sandwich to-go station HMS-HOST Charlotte, NCBarista 06-2014 to 01-2017Provided customer service through making customers' drinks and operating the cash register.Provided store support by brewing coffee, making sure work areas are cleaned, filled and coffee is brewed on time.Made drinks for customers i.e. espresso drink hot/coldTrained coworkers how to process to make coffee by using an espresso machine or blender.Piney Bowes Charlotte NCPre-sorter 12-2012 to 06-2014Used machine to send mails in appropriate mail bins.Inspected to ensure that the mail is reviewed for a proper date, postage, and good quality barcodes prior to being placed into production.Placed mail in their appropriate mail trays by verifying the zip code.Sweep and clean the work area to prevent hazards Ruratel Kinshasa Democratic republic of CongoCustomer Service Rep 09-2005 to 11-2012Performed Clerical work such as receiving calls, scheduling appointments, transferring calls, receiving customersTrained new employee for customer's service position by company's SOPDirected customers in next steps to completing or receiving serviceWorked along with managers assisting with any needs Micro Concept Kinshasa Democratic Republic of Congo Customer Service Supervisor 05-1999 to 09-2012Customer service for walk in client and incoming/out-going callsTrained new associates by showing set-up and checking cable for quality afterwardsExplained products and made suggestions to client about differencesSupervised up to 6 no more than 10 employeesEducation:Complexe Scolaire Cardinal Malula Kinshasa, RDCongo Diploma 1997Central Piedmont College in Charlotte Charlotte, NC Business management PresentNorth Tryon Trade School Charlotte, NCCertificate 2014References: Available upon request |
