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| | Click here or scroll down to respond to this candidateCandidate's Name
Kentwood, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a position as a Medical Office Administration. Utilizing professional skills and displays initiative and is well organized.Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeAdvanced Radiology Services - Grand Rapids, MIAugust 2021 to September 2021 Inbound calls from patients regarding bills Document patient's account per company guidelines Take payment over the phone from patients Miscellaneous job duties that reflect teamworkFollow-up Representative ITrinity Health - Kentwood, MIJanuary 2019 to June 2021 Documented all call information according to standard operating procedures Contacted insurance companies to status claims Updated existing member's information RemoteBilling SpecialistIPC Billing - Ada, MIJune 2017 to January 2019 Update demographics Call patients in regards to balances owed Take payments over the telephoneMedical Office Assistant ExternshipKent Neurological Associates, P.C. - Grand Rapids, MI May 2017 to June 2017Answered phone calls, greeted patients, and scheduled appointmentsAssisted with stocking office suppliesManaged financial bookkeepingChecked in patients with EPICNon-Licensed Healthcare AdvisorDialog Direct - Grand Rapids, MIJanuary 2015 to October 2016 Answered phone calls for BCBSM related to claims, benefits, and billing Followed-up member's calls where necessary Updated existing member's information Documented all call information according to standard operating procedures EducationHigh school or equivalent in Medical InsuranceRoss Medical Education CenterJune 2017Skills ETIQUETTE EXCEL HIPAA MAINTENANCE MEDICAL TERMINOLOGY Insurance Verification EMR Systems Word Processing Phone Etiquette Medical Office Experience Medical Records Epic Patient Care Medical Billing Anatomy Knowledge Microsoft Excel Microsoft WordAdditional InformationSkills Medical Terminology *Telephone Etiquette HIPAA Compliance *Medical Law and Ethics Patient Intake *Appointment Scheduling Power Point Presentations * Word Processing Excel Spreadsheets * Electronic Health Record Maintenance EPIC *Healthpac Meditech |