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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:12 years of experience in administration, including 6 years in the legal and finance industries and 3 years of pharmaceutical administration in the medical industry.Professional Experience:Benesch Friedlander Coplan & Aronoff:January 2021-September 2021Temporary Assignments: May 2020 January 2021Cognizant- Customer Service RepresentativeKepro-Customer Service RepresentativeCardinal Health-Customer Service RepresentativeClearview Glass / Administrative/Sales: February 2019-March 2020 Provides quotes and pricing to customers Receptionist, Clerical Phone calls in and out to customers Maintains officeCleveland Clinic /Pharmacy TechnicianJune 2020-February 2020Rotating days, filling, typing, inventory, re-shelving medications, customer service, ordering medications, mailing medications and caring for our patients needs.Called insurance companies to get overrides for patients.Answer Incoming phone calls from patients to refill medications and utilized software to find patient records.Made financial deposits and kept administrative records of this.CVS Caremark / Coverage Determination Representative (Temporary)October 2017 - March 2018Obtains authorization for patients medication from doctors offices, pharmacies, and patients.Answered incoming calls from medical staff, pharmacies and patients regarding questions about their medication denial.Data entry and spreadsheets created to manage calls.Answered incoming calls in a timely manner resolving issues promptly.Transferred calls to pharmacists when approval is not reached for a patient's medication.Loss Analyst /Safeguard Properties2015Coordinated and managed the entire preservation process of foreclosed properties and homes by interfacing directly with lenders.Created and managed invoices to ensure the work on foreclosed homes are paid in a timely manner.Managed and accurately maintained records by using Microsoft Excel and other tools ensuring work is being performed in a timely manner.Utilized data entry, organization, and prioritization skills to process orders.Rite Rug Incorporated / Account Manager2014Tracked and maintained quality customer service by ensuring the timely delivery of materials for the new home flooring process. Performed continual follow-up with customers to monitor work performance and satisfaction.Scheduled appointments with homeowners to assess customer flooring needs and arranged for home inspections designed to identify any quality issues that arise.Shapiro, Vann Ess, Phillips & Barrigate, LLP /Billing Clerk2013-2014Phillips, Mille & Costabile, Co., L.P.A. Paralegal/Collection Specialist2006-20112006-2011 -Maintained the Collections process for the law firm.Successfully collected over $900,000.00 for the State of Ohio.Located individuals and assets using Westlaw and Lexis search engines.Composed written correspondence to all parties associated with debt collection process.Volunteered to assist in all facets of inter-office work that broadened my skills in recordkeeping, and client interfacing.Accurately prepared pleadings and other court motions (Motions to Compel, Notice of Deposition).Utilized billing skills to assist various office departments.Thoroughly versed in Columbia Ultimate software that enabled me to collect from over 5,000 debtors in the State of Ohio as well as locate new debt that required collection.EducationAssociate of Business in Paralegal Studies 2007Cuyahoga Community College, Parma, OhioPharmacy Technician 2015 2016Polaris Career Center |
