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Pleasanton, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced Corrections Officer with over 20 years of experience in corrections. Excellent reputation for resolving problems and improving offender satisfaction. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of priorities and communication and training in all work areas necessary. Motivated to learn, grow and excel in future career.Security clearanceIntake proceduresCandidate's Name
Delinquency monitoringInterviewing expertCrisis intervention techniquesCourt proceduresInterviewsTrained in defensive tacticsSupervising residentsJuvenile Supervision Officer III, 02/2014 to Current Atascosa County Juvenile Justice Center Jourdanton, TX Served as court liaison by attending court hearings and presenting reports and recommendations. Suggested special community service rehabilitation programs to help further support offenders. Interpreted data from various assessment tools to determine appropriate level of supervision. Initiated crisis intervention by following official crisis communication plans and training. Transported and monitored offenders on probation and parole for compliance with court protocols. Maintained organized offender records and documentation in compliance with department and legal standards.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Identified issues, analyzed information and provided solutions to problems. Pharmacy Technician, 08/2010 to 02/2015Walmart Pleasanton, TXConsulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.Counted and labeled prescriptions with correct item and quantity. Assisted pharmacist by filling prescriptions for numerous customers daily and responding to patient P SS
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questions regarding prescription and medication-specific issues. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.Collected co-payments or full payments from customers. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.Maintained proper drug storage procedures, registries, and records for controlled drugs. Communicated with prescribers to verify medication dosages, refill authorizations and patient information.Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead. Answered incoming phone calls and addressed questions from customers and healthcare providers. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.Set up and modified patient profiles in data base to include current information such as medications and insurance details.Processed incoming drug orders.Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.Stocked, labeled and inventoried medication to keep accurate records. Corrections Officer IV, 02/2004 to 06/2013Texas Department Of Criminal Justice Kenedy, TXSupervised inmates during all activities and transfers to monitor compliance and implement corrective actions.Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.Mitigated risks and emergency response delays by monitoring weapon inventory controls. Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.Strengthened emergency response protocols by conducting emergency scenarios and quarterly drills and assessing results.Patrolled perimeter of facility and work areas to complete headcounts of inmates. Oversaw and maintained custody of 25+ inmates in maximum security. Monitored radio transmissions between staff to respond immediately to directions and emergencies. Effectively interacted with staff, offenders, visitors and public to maintain security within facility. Routinely counted inmates and in response to potential security breaches. Authored incident reports for management on violations and discrepancies. Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes. Maintained safety and security of staff and public by applying defensive techniques and physical restraints.Examined incoming and outgoing mail to detect contraband, including gang material and decoding from said gangs.Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.Led inmate work crews completing maintenance, construction, farming and operations activities. Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures. Correctional Officer/Transport Driver, 04/2000 to 04/2004 Geo Group Inc San Antonio, TXCompleted intake paperwork, fingerprints and searches. Made rounds at specified intervals and conducted head counts and roll calls. Investigated attempted escapes and conducted searches for escaped inmates. Delivered inmates to work sites and returned safely by following protocols. Booked new inmates into facility and processed inmates for release. Restrained juvenile inmates when disturbances required physical intervention. Identified facility openings and designated inmates to housing units. Received and inspected mail, property and funds from visitors on behalf of designated inmates. Associate of Science: Pharmacy Technology, 10/2009 Kaplan Career Institute San Antonio, TX - San Antonio, TX Associate of Science: Criminal Justice, 06/2004Amarillo College - Amarillo, TXHigh School Diploma: 05/1986Pleasanton High School - Pleasanton, TXE |
