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PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary Statement. Worked on successful coping strategy skills for clients with drug and alcohol issues, within a culturally diverse population.. Was successful in maintaining a great team working relationship with supervisors and coworkers.. The retention rates were very low.Work ExperienceLCDC-I 2015-2020Gateway Foundation-Dallas, Texas.Always established a great working alliance with clients at the facility.. Was a case manager for 25 clients a week. Provided individual and group counseling, and worked on discharge plans and all documentations.. Used Cognitive behavioral therapy (CBT), in which this kind of therapy is used to restructure negative thoughts, which leads to negative feelings, which results into unwanted negative behavior. Restructuring from negative to more workable positive thoughts.QMHP 2011-2015Homeward Bound Inc. Dallas, Texas. Was a counselor in the crisis unit for people with dual diagnosis, for addictions and mental health issues, did assessments?. Worked with a culturally diverse population, worked on creating great strategic individualized plans to fit each clients special needs for recovery.. Always researched new coping skills for group and individual counseling sessions, which made a great big difference to the clients needs.Assistant store manager 2002-2011Little Taste of Texas- Dallas, Texas. Did employees schedules on a weekly basis, did purchasing for store, did all paperwork on a daily basis.. In the first two years assigned as assistant manager in a retail store brought up sales with great advertisement up to 75%, from the last 7 years. Implemented new sales techniques to enhance employees productivity.Front Desk Agent 1994-2002Holiday Inn- Garland, Texas. Always made guests at the hotel on my shift welcome and at home, by greeting them with a smile and a friendly attitude.. Always had guests of the hotel in mind, by providing them excellent phone and timely room service when needed, I was named employee of the month for 11 consecutive months.EducationBS, Psychology 2015University of Phoenix- Dallas, TexasMS, Clinical mental health counseling Expected 2022 |