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5737 Barry Trace, Dublin, OH 43017PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEStrategic Human Resources Professional with experience providing vision, strategy and counsel to Senior Executives and teams, developing and leading human resources initiatives, providing value added business consulting in talent acquisition and management, associate relations, organizational effectiveness, and workforce development. Seeking an executive position with a team that values leadership, innovation, and teamwork.Influenced organizational direction by leveraging Organizational Change Management methodologies to ensure key business objectives and strategic initiatives achieve intended outcomes.Developed strategies to address workforce needs by analyzing trends in metrics, sourcing pipelines and talent gaps.Influenced solutions and approaches by building credible relationships with executives, leaders, and business partners.Used effective techniques to lead large enterprise initiatives resulting in improved associate engagement.EMPLOYMENT EXPERIENCENATIONWIDE, Columbus 11/2005 - PresentSenior Consultant/Director, Human ResourcesResponsible for providing Human Resources strategy, collaboration and support to the Executives and client groups in Information Technology and Nationwide Insurance areas; Supporting 2 CTOs, 12 Executives and 1700 associates. Experience supporting teams in AZ, CA, FL, NM, NC, OH, TX.Information Technology (MEGS, I&O, NF, P&C/Excess & Surplus, Agency) 7/2008  PresentNationwide Insurance (Specialty Products/Property & Casualty) 11/2005  7/2008Leading multiple teams in application of organizational change management methodologies to clarify desired outcomes, develop change plans, ensure stakeholder alignment while measuring results through surveys and other feedback mechanisms across the Information Technology organization (6000 associates and leaders).Directing talent strategies across Technology:Consolidated and centralized 7 internship programs into 1 scalable program designed to support intern conversion for entry level talent pipelines over (recruiting over 150 interns annually) resulting in a 85% conversion rate and reducing time to fill by 65% and 25% improvement in time to productivity.Collaborated with Business Solutions Areas during LEAN, TEA and Dev Ops Diagnostic, Design and Deployment phases.Initiated workforce analysis to assess retirement risks and developed a 3-year plan to mitigate projected talent gaps.Advanced development programs for future people leader and executive roles through Leaders of Tomorrow and Quest.Designed an on the job training program and partnered with a local community college to design a certification curriculum to ensure future pipeline of skilled talent.Designed and led workforce strategies that resulted in:Directed the Enterprises participation at the Grace Hopper Conference which led to the recruitment and acquisition of approximately diverse, female interns for Information Technology.Restructured and simplified the Infrastructure Delivery organization. Created condensed hiring processes to reduce time to fill roles and created multiple communication vehicles designed to ensure alignment and understanding. Infrastructure and Operations posted +.15 increased Engagement score to 4.29 post implementation as measured by Gallup.Analyzed retirement trends to identify and mitigate business risks associated with highly skilled, long tenured personnel. Secured funding to augment staff.Led enterprise merger & acquisition strategies for groups 15  400 focusing on integration strategies, compensation program development, and organizational design which led to accelerated business successes.Led a team in the development, communication and implementation of national retail sales incentive plans rewarding associates based upon DWP (Defined Written Premium), PIF (Policies in Force) and LR (Loss Ratio). Resulted in 40% lower payroll cost and improved sales performance.ROSS PRODUCTS, Division of Abbott Laboratories, Columbus, Ohio 12/2001-10/2005Human Resources Manager  Pediatric Nutritional SalesLed the Human Resources functions for the national sales organization supporting a Vice President, seven Regional Managers regional offices, 50 District Managers and 550 Sales Representatives across the country; Directly led a team of two to five.Recipient of the Annual MVP award given by the Abbott/Ross Sales Leadership teams in recognition for leading HR and Sales Leadership teams through the design and execution of national sales reorganization plans for three sales divisions (Pediatric, Adult and Consumer/Trade) while ensuring business objectives met desired workforce and budgetary outcomes.Led team in the development and implementation of a field sales college recruitment program targeting diverse candidates by establishing relationships with key minority-centered universities resulting in increased talent pipelines.Partnered with Diversity & Inclusion to implement a series of recorded sessions to field sales organization ensuring consistent messaging, development, and experiences to broaden knowledge, understanding and capabilities.Led team to support Sales leaders across the country, district offices in all states andSUBMITORDER.COM, Dublin, Ohio 6/1999 - 10/2001Director of Human ResourcesEstablished the Human Resources department for a rapidly expanding e-commerce start-up business specializing in IT systems, direct to consumer product distribution, and 24-hour customer response call centers. Developed and implemented deployment of workforce talent strategies, compensation and benefits programs, and department and company policy development. Company began with 15 employees and grew to 1200 employees within 18 months. Grew function from 3 to a team of 25. Accountable for $2.5 million annual budget.Established scalable human resources functions and structures supporting the companys ability to achieve sales and service results.Created and implemented comprehensive benefits packages that included competitive time off plan, medical and dental insurance, life and STD/LTD insurance programs, 401K savings plan, and tuition reimbursement program.Developed and implemented Full-time and seasonal recruitment campaigns which doubled employee populations (from 400 to 800 associates in year one and from 800 associates to 1900 seasonal associates in year two) in a market where the average unemployment rate was approximately 2%, while maintaining fiscal responsibility.Implemented automated IT systems such as Oracle HRIS, KRONOS timekeeping, and ADP payroll.LAWSON SOFTWARE, Columbus, Ohio 12/1998 - 6/1999Business ConsultantResponsible for providing regional pre-sales support in Ohio, Michigan, and Pennsylvania to prospective and existing clients during the selection phases for Human Resources Software product in a $250 million software company.LEVI STRAUSS & COMPANY, San Francisco, California 8/1995 - 12/1998Sr. HR Business RepresentativeLead team of four Human Resources professionals providing human resources management support, direction, and consultation services to 1200 employees in 15 states for start-up retail and outlet stores organization in the areas of employee relations, recruitment, compensation, policy, and procedure development.Developed and implemented retail store realignment based upon geographic location and sales volume, resulting in the elimination of 40 FTEs in 10 locations and an estimated $3 million in annual savings.Created national exempt and nonexempt salary structures for the field driven by location volume and geographic location.UNITED HEALTH CARE, Columbus, Ohio 1/1993 - 8/1995Human Resources GeneralistEDUCATION, CERTIFICATIONS and PROFESSIONAL DEVELOPMENTExecutive Master of Business Administration, OHIO UNIVERSITY, Athens, OhioBachelors Degree in Business Administration, THE OHIO STATE UNIVERSITY, Columbus, OhioEarned designations: SPHR (Senior Professional Human Resources) and MHCS (Master Human Capital Strategist)ProSci certification in the ADKAR methodology of Organizational Change ManagementStanford Advanced Project Management certification (SAPM)StrengthsFinders strengths: Achiever, Maximizer, Empathy, Strategic, LearnerJoan K Milstead, EMBA, SPHR