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Click here or scroll down to respond to this candidateCandidate's Name
Address Clermont, FL, Street Address
Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLELinkedIn https://LINKEDIN LINK AVAILABLEResourceful, self starter, having successfully opened and exponentially grown a company providing plumbing and gas installation and full service property management. Handled and monitored daily operations, logistics and new business acquisitions, as well leading teams in daily projects. Proven history of making profitable business choices and maximizing revenues through streamlining business processes. Strengths include negotiation skills, customer service journeys, interpersonal and time management skills.WORK HISTORY06/2015-06/2020Property Management AdministratorRP Services Ltd, London, United KingdomBuilt a successful business from scratch utilizing my excellent networking skills and diligenceSuccessfully built a portfolio of over 30 properties from various clients, handling all management scenarios with executive decision making.Effectively implemented a plan to achieve and maintain 85% or better rate of occupancyFilled vacancies in properties with successful marketing strategies and vigilantly screening of prospective tenants.Handled all tenant complaints promptly and appropriatelyCoordinated and negotiated all construction and maintenance projects with various subcontractors, ensuring time lines were adhered to.Excellent track record of receipt and reconciliation of rent collectionsHandled disciplinary actions, performance appraisals and terminations of company staff02/2013-03/2015Customer Financial Services RepresentativeFredrickson International, London, United KingdomProvided innovative debt management services for clients from all backgrounds in order to achieve the best fiscal outcome for client and companyManaged approximately 30 inside and outside client cases per dayUsed critical thinking to break down problems, evaluate solutions and make decisionsSuccessful in working within tight deadlines and a fast-paced atmosphereOperated computers programmed with accounting software to record, store and analyze information as well as maintaining accurate records in CRM databaseResponded to customer questions and concerns or escalated to supervisor for resolution06/2008-06/2015Gas Engineer and Plumber, CEORP Services Ltd, London, United KingdomPlanned installation, maintenance and operation of gas and plumbing in residential and commercial settings, ensuring compliance with relevant local and county regulations.Always provided prompt and effective emergency services to all clientsSuperb time management on all projectsManaged a team of staff in a professional, efficient and respectful mannerBuilt productive and synergistic relationships with industry partners to work toward a common goal on shared projects.Maintained effective staff and resource utilization rates to balance financial and operational obligations.Increased company revenue by over 50,000 in 12months through aggressive new market strategiesLed operational oversight and budgetary supervision simultaneously for multiple locationsImproved business profits by 75% through strategic updates to processes, procedures and team makeup06/2007- 06/2008Plumbing Sales SpecialistB&Q, Yeading, UKRecommended plumbing products that would fulfill customer requirements.Built lasting client relationships through effective communication active listeningProvided excellent customer service and advise on plumbing productsEDUCATION10/2010- 03/2011Accelerated Gas Safety CertificationBromley Training & Assessment Center (BTAAC) - Bromley, United Kingdom09/2007- 11/2009Plumbing Associates DegreeCity And Guilds School - London, United Kingdom09/2002- 06/2005Diploma Certification of Business AdministrationJohn Ruskin College, Selsdon, United Kingdom |
