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Click here or scroll down to respond to this candidateCandidate's Name
Clermont, FL Street Address EMAIL AVAILABLEPHONE NUMBER AVAILABLE Dynamic, problem solving leader who thinks logically, values creativity, and cares about people. Dependable and dedicated team leader, demonstrating effective communication. Hard-working and goal-oriented achiever, employing strong analytical skills. Motivated team player exhibiting high ethics, dedication, competence and confidence underscored by a personal commitment to outstanding professional performance. Resourceful self-starter with the outstanding ability to gather, comprehend, and convey information.Authorized to work in the US for any employerWork ExperienceAdult CaregiverRight at Home Care Services - Clermont, FL April 2018 to PresentAdminister bedside and personal care, such as ambulation and personal hygiene assistance.Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.Care for individuals and families during periods of incantation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care.Plan, shop for, and prepare meals, including special diets, and assist families in planning, shopping for, and preparing nutritious meals.Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.Provide clients with communication assistance, typing their correspondence and obtaining information for them.Busniess ownerPaparazzi Accessories - United States April 2018 to PresentJob Description for Sales Consultant, Jewelry. Jewelry sales consultants work directly with customers, helping identify their needs and selling them merchandise. They perform a number of tasks such as presenting jewelry, conducting sales, running credit cards, and inspecting jewelry.Organo GoldCoffee - United States April 2015 to PresentMy suites included the sale of coffee retail,online and through carious rental booths at festivals fashion shows and convention centers throughout Orlando and environs.Uber DriverUber - Orlando, FLJuly 2016 to September 2017Records trips or mileageDuties,successfully trips ratings earned High points from customer service.Agent Team MemberHilton Grand Vacations - Orlando, FL January 2007 to January 2013Hilton Grand Vacations Orlando, FloridaFedExOrlando, FloridaSolo Gas Station Orlando, FloridaGuest Service Agent Checked guests in and out of resort using VOICE and adhering to all Hilton brand standards. Settled outstanding balances and corrected discrepancies identified for guests prior to check out. Daily assignation of rooms according to inventory available and requests made by guests. Answered questions and resolved conflict effectively from internal and external guests via phone, email, and in person. Assisted, trained, and supported performance of Front Desk and PBX new hires. Maintained familiarity with all hotel information necessary to increase revenues and enhance customer satisfaction. Responded to all guest needs and requests in a timely and professional manner. Satisfactorily resolved guest complaints and problems utilizing the H.E.A.R.T. model, referring to Front Office leadership team as necessary. Run, print, and review daily reports ensuring proper inventory management, revenue transactions recorded, and end of day activity reconciliation.Housekeeper Maintained superior cleanliness of assigned suites in luxury 720 unit resort. Established and fostered positive working relationships with all resort departments and leadershipteams; exhibiting a spirit of teamwork and support. Demonstrated effective time management and adaptability by completing 1, 2, and 3 bedroomsuites in a timely manner according to strict Hilton brand standards. Reported discrepancies in units to ensure consistency in product delivered to guests and owners. Organized work schedule from the room status list, arrivals and departures Completed requests for linens, towels, and amenities using Spirit of Service culture to maintain highsatisfaction and loyalty scores.Ground Driver Responded to all incoming customer inquiries and concerns providing accurate, detailed, thoughtfulresponses in a timely manner. Securely and safely loaded and unloaded the day's deliveries as noted on manifest. Researched most effective route to ensure timely deliveries. Performed vehicle inspections for safety prior to and after deliveries were completed. Worked closely with interdepartmental teams to ensure ongoing knowledge of company products andservices offered; staying in tune with knowledge of national area events as they related to customers'delivery needs and timelines. Used handheld computer to document deliveries.Cashier Collected cash, debit, and credit card payments on POS; balancing Daily Sales Report at end of shift. Stayed informed of sales, promotions, and area events to ensure accurate information relayed toinquiring customers. Directed daily operations to include contact with external vendors, inventory, and security. Priced, shelved, and inventoried products as deliveries were received. Maintained clean and organized work spaces; store and back offices. Provided customer assistance at the pump and contacted technicians as needed.Start Date -January 2013January 2007 -End DateAugust 2005 -March 2007Start Date -End DateEducationLife and Health 215 CertificationHigh school or equivalentSkillsCONFLICT MANAGEMENT, DYNAMICS, MICROSOFT DYNAMICS, MICROSOFT OFFICE, MS OFFICECertifications/LicensesHigh School DiplomaOctober 2017 to PresentI also have a Estate Agency DiplomaAdult Family Care Home Basic Training-12 HoursApril 2018 to PresentIt's an Administrator Certificate for an Adult Family CareInfection ControlMarch 2018 to March 2020This certification means my role in stopping disease transmissionHeartsaver First Aid CPR AEDOctober 2017 to October 2018Home Health AideMarch 2018 to PresentI have completed 50 hours of Instruction in the HHACInfection ControlMarch 2018 to March 2020My role in stopping Disease TransmissionAlzheimer's Disease & Related DisordersMarch 2018 to March 2020I have completed 4hours of InstructionAssisting With Death & DyingMarch 2018 to March 2020I have completed 2Hours of InstructionLegal & Ethical ConceptsMarch 2018 to March 2020I have completed 4hours of InstructionPrevention Of Medical ErrorsMarch 2018 to March 2020I have completed 2hours of InstructionDomestic ViolenceMarch 2018 to March 2020I have completed 2 hours of InstructionPrevention Of FallsMarch 2018 to March 2020I have complete 4hours of instructionCPR/First AidAdditional InformationAREAS OF EXPERTISE Service Oriented Adaptability Group Dynamics Effective Communication Time Management Conflict Management Learning Microsoft Office Suite Problem Resolution |
