| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE +EMAIL AVAILABLEInformation Technology Director-ManagerExperienced in team building, project management and working with businessleaders to align IT activities with business goals. Recognized as a leaderwith strong planning, organizational, implementation, and people skills.Managed personnel responsible for telecommunications, network design, cloudinfrastructure, implementation, and Information Technology operationaltasks, including Quality Assurance following strict review of designconcepts and predefined user standards, keeping overall progress withinstrict schedules.Offers 20+ years of experience in designing, building, managing, andsupporting complex large-scale networks and services including DataProcessing, Voice and Video. Develops and deploys high-performing local andwide area networks along with on-site and remote accessibility for nationaland international locations. Coordinates multiple priorities concurrentlyto facilitate corporate or customer goals.Current - Secret Security ClearanceAreas ExpertiseLAN/WAN Design-Management Data Center Operations SystemsAdministrationSoftware Management Help Desk Operations SystemsInstallationProject Management Quality Assurance TechnicalSupportCloud Services ManagementKey Projects. Reconfigured SolarWinds to manage Production/Development enclaves - Devis- WRAPS Program State Department. Implemented Hardware/Software monitoring services using Zenoss (Nagios) - iMapData-PlanetRisk. Designed a LAN, server, and firewall infrastructure with 99.00% uptime and high levels of security - EIA Inc.. Virtualized Server farm utilizing VMware servers (Bank of Japan's Business Continuity project) - EIA Inc.. Virtualized Server Farm utilizing VMware servers (US Army) - iMapData- PlanetRisk. Virtualized Server farm utilizing HyperV and replicate SAN content to DR facility - SOSi Ltd.. Moved a MIS operation supporting 800 users between New York City and Norfolk, Virginia with minimal disruption - EIA Inc. - ZIM Shipping Company. Implemented Windows AD infrastructure between the United States and 44 countries globally - EIA Inc. - ZIM shipping Company. Established two disaster recovery sites for an International operation center in the United States - Delirium.com. Saved $500K+ annually by replacing lease lines with local internet access / VPN across four countries. - Delirium.com. Developed a centralized technical support organization reducing issue response and resolution time. - iVillage.comCareer ProfileAppianLogic - Alta - State DepartmentIT Operations Manager August 2020 to PresentProvides professional, technical expertise in maintaining server andapplication services to support Department of State Identity Managementsystems. Manages Information Technology Operations including geographicallydisperse Data Centers and personnel. Routinely evaluates system performanceand resolves issues as soon as possible. Oversees and ensures thedeployment and on-going daily operational use of applications in aVMware/Virtual environmentEstablishes IT operations schedules to ensure the full efficient andconsistent operation of IT services.Ensures all required processes, procedures, and documentation are in placeand enforcedConsults with users, management, vendors, and technicians to assesscomputing needs and system requirements. Plan and manage systemimprovement, maintenance and repair tasks, budget, users requirements incoordination with other departments. Coordinate the implementation of newapplications or system improvements with developers and engineering teamCommunicates issues, and recommend solutions in both verbal and writtenformat to Management and CustomersAdvises on and document security standards, load balancing and failoverstrategies, server selection strategies, server configuration standards,testing and quality assurance procedures and change management proceduresOversees Ticket Escalation process for Department of State related systemsReviews SLA metrics and ensure adherence to contracted SLA with helpdeskteamDevis - State DepartmentDirector Production Support and Information Technology WRAPS programFebruary 2019 to July 2020Manages Information Technology Operations including one USA Data Center andthree remote International locations as well as AWS Production andDevelopment infrastructure migration project. Includes hands on skillsalong with supervision on the Systems Administration and IntegrationsTeams, datacenter/server, application and IT related project management,network operations and security. Reviews and control IT Department budgetCorcentric LLCDirector of Information Technology August 2016-February 2019Manages Information Technology team supporting two Data Centers and AWSProduction infrastructure and 8 remote office locations across the US.Consolidated one Data Center migrating Production Servers to AWS andDevelopment and QA environments to second Data Center. Responsible for allproduction environment servers in northern Virginia on a 24x7x365 basis.Includes hands on skills along with supervision on service desk,datacenter/server, application management, network operations, informationassurance, asset/inventory management, change/configuration management andproblem management in a multi-location data center with as many as 300servers. Manage and control IT Department budgetCSRA - State DepartmentInternational IT Operations DirectorMay 2016-August 2016Assigned to manage the International IT Operations teams of the US StateDepartment's World Refugee Program, design and deploy seven Internationallocations new collection systems. Redesigned remote location serverenvironment to comply with latest State Department security standards.Responsible for all production environment servers in northern Virginia ona 24x7x365 basis. Included hands on skills along with supervision onservice desk, datacenter/server, application management, networkoperations, information assurance, asset/inventory management,change/configuration management and problem management in a multi-locationdata center with as many as 150 servers/applications.Planet Risk - iMapDataIT Operations Director July 2014-May2016Responsible for all production environment servers in northern Virginia ona 24x7x365 basis. Includes hands on skills along with supervision onservice desk, datacenter/server, application management, networkoperations, information assurance, asset/inventory management,change/configuration management and problem management in a multi-locationdata center with as many as 200 servers/applications. In charge of serverbuilds, Router/Switches troubleshooting and load balancing knowledge.Implemented Video Conferencing system between Corporate Headquarters andremote Development teams. In addition managed relationship with Governmentand Private Customers, other internal IT teams and IT service providers orpartners that provided IT services within campus environment. Hardwareintegration, deployment, configuration management, incident response andmanagement of IT security. Managed a staff of direct and indirect resourcesfor their assigned operations and maintenance tasks. Participated inplanning process including justification of planned staffing levels.Optimized the mix of resources to obtain maximum results to reduce costs.Managed customer satisfaction expectations by providing leadership onservice desk operations and participate in service desk operationstickets/incidents/requests statistical analysis leading to serviceoptimization. Planned and tracked multiple operations projects, resourceplanning and allocation, task delegation to accomplish project goals andobjectives, ensuring timely resolution of issues, using escalation asnecessary, creation of ongoing status and evaluation reports, and reportingon team member performance.SOS International LLC.Information Technology Director March 2003-July 2014Designed and implemented LANs, WANs, and VPN connectivity between corporateand branch offices spanning five continents. Implemented MS Exchange Serversystem for SOS International LLC. Global operations. Planed and built(hands on) the enterprise network infrastructure and security to supportcompany growth. Managed Help Desk Operations, Network Management andSoftware Development teams (team of 10 Engineers), supporting 900 agentsworldwide and resolved escalated issues if necessary.Supports Linux and Windows servers and workstationsDesigned, implemented, managed collocation facility network and VLANs tohost SOSi LLC. International Programs Servers and Applications (Savvis,Reston, VA and WA, DC)Exercised staff oversight to ensure new operations plans, policies,procedures, and transition/migration plans were consistent with the overallcompany goals and objectives. Anticipated future network needs, identifiedproactive solutions to satisfied needs in coordination with corporateleadership.Maintained Systems and Networks health utilizing advanced monitoring toolsManaged IT Budget and compliance and hold responsibility for capacityplanning and scheduling vendor negotiations related to IT as well as ITstaffing and budgeting projections on a company-wide basis.Researched, maintained Service Level Agreements with Vendors and ProvidersEIA, Inc.Project Manager / Senior Network Engineer April 2001- February 2004Consulted on continuous infrastructure development. Designed, implemented,and supported WANs, LANs, firewalls, databases, websites, Data Centers ande-mail systems of different clients. Administered software, systems, andnetworks.Mizuho Corporate Bank. Managed the replacement and upgrade of 1,500 desktops in corporate and branch locations. Design and support the creation of disaster recovery site hosting and virtualization of 2000 financial applications Data Center Exodus Communications, NJ USAZIM Shipping Co.. Moved an MIS operation between New York City and Norfolk, Virginia with minimal disruption. (900 employees) Design and implemented Data Center to support International operation including: Implemented Windows AD infrastructure between the United States and 44 countries globally. Implemented IP telephony globally. Established WAN connectivity using load balancing satellite and redundant T1 lines. Installed monitoring software to facilitate site performance and availability. Install NEC Legacy Alpha Servers (Unix OS)Engel Properties. Implemented Internet access and IP telephony for 12 floors of office space with 60 business offices. Established LAN and WAN connectivity using satellite dish and redundant T1 lines. Installed monitoring software to facilitate site performance and availability.Taylor Partners InvestmentsInstalled DNS and DHCP for 20+ domains running on Windows 2000 and UNIXplatforms. Established remote access using Cisco VPN client and RSAauthentication. Constructed the secure wireless network and backupstrategy. Administered software, systems, and networks.Xansa Consulting. Coordinated the migration of 50 workstations between New York City and Parsippany, New Jersey while managing a full production operation. Directed the implementation of a redundant gigabit Ethernet LAN backbone with 100/1000 Mbps to desktops, Cisco IP phones, and a call center. Installed Windows 2000 AD, DNS/DHCP servers, Internet access, IP addressing schemes, and VLANs. Designed Data Center LAN on COLOTRAQ collocation to host 25 serversSIPA Press. Implemented four DHCP, print, and file sharing servers. Installed and configured PIX Cisco firewall. Configured LAN and WAN VPN between the New York office and corporate headquarters in Paris.The Bond Market Association. Built WebSweeper gateways for web-surfing control. Upgraded MailSweeper servers with anti-spam and anti-virus scanner services.Bank of New York Brokerage. Developed a disaster recovery site along with the planning and support of critical business applications.New York Consumer Affairs Office. Maintained 250 workstations, servers, and printers. Installed MS-SMS server and SQL 2K database.DeliriumCTouch.comInternational Network Operations Manager April 2000 - April 2001Designed, implemented, and managed international network connectivity andsecurity between the United States and five Asian countries. Planned andbuilt Internet, DNS/DHCP, LAN, VLAN, wireless, and IP addressing schemes.Administered domain controllers and a Windows 2000 domain forest and trees.Lessor.comInformation Technology Manager March 1999 - April 2000Upgraded and managed LAN infrastructure along with file, application, and e-mail servers. Designed and deployed an e-commerce site internally andexternally. Implemented an enterprise backup solution.iVillage.comHelp Desk Manager / Senior Network Administrator November 1997 - March1999Supervised a data network team, comprising of six engineers handling thedesign, operation, and administration of department LANs. Performedmaintenance checkups for Windows NT 4.0 services, including file, print,and web intranet servers. Managed remote access connectivity and IPaddress space.Rainbow Technologies - SafeNet IncInternational Technical Support Specialist July 1996 - November 1997Responded to technical questions regarding the company's softwareprotection products via telephone and e-mail; supported local andinternational distributors. Served as the primary contact and supportperson for packages after migrations and upgrades. Verified systemcompatibility and software configuration. |
