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Click here or scroll down to respond to this candidateCandidate's Name
6RAMEY DRIVE Home: PHONE NUMBER AVAILABLE Cell:PHONE NUMBER AVAILABLECULLODEN, WV Street Address EMAIL AVAILABLEPROFESSIONAL SUMMARYA meticulous electrical worker with twenty-five years in manufacturing environments. Electronics installation, maintenance, assembly or repair. Highly skilled and efficient with close attention to detail. Skilled at understanding schematic diagrams and completing high quality work within production deadlines.SKILLS Microsoft Wordproficiency Expertise in digitalcircuitry Wiring diagrams and Schematicdiagrams AC and DC motordrives OSHA safetytrainint IPCcertifiedsolderingWORK EXPERIENCEIT Helpdesk Technician,08/2XXX-XX-XXXXAlpha Technologies Scott Depot, WV Responded to and communicated timely and effectively with end users, providing professional, courteous, and knowledgeable service. Acted with appropriate sense of urgency and follow-up to ensure issues were resolved tosatisfaction. Communicated and recommended business processes, procedures, and diverse information to resolvecustomer issues. Recorded, tracked, and documented problem-solving process and actions taken throughresolution. Identified, classified, and prioritized business critical issues, including product defects, fixes, and enhancements.Field Service Specialist,12/2019-06/2020Compuvision Systems, USA- Charleston, WV Triaged inbound service requests and determined appropriate courses of action to resolveissues. Installed, modified, and repaired computer hardware and software. Ran diagnosticprograms. Server and network device management, connectivity and new usersetup. Resolved technical issues with WAN andLAN. Trained and educated clients on technicalstandards.IT SupportSpecialist,08/2018-01/2020 Mountwest Community and Technical College- Huntington,WV Reimaging computers and putting them on thedomain. Installing computer software and external drivers such as label makers andprinters. Setting up printers on thenetwork.Sole Proprietor, 10/1986toCurrent self-employed Culloden, WV Manufacture and service personalcomputers Perform system diagnostics and configure BIOS and operatingsystems. Resolve issues with computer hardware and software, printing, installation, word processing,email.Solid-State Assembly Technician, 11/1989to05/2018 SMC Electrical Products, IncBarboursville,WV Repaired solid state relays, power supplies, SMC lighting system components, and Davis of Darby communication systemcomponents. Built cables for the Luminaire lightingsystem Tested power supplies, lights, solid state relays,and other products for the coalindustry Used volt-ohm meters, oscilloscopes, signal generator, and component leveltroubleshooting.Field service technician, 03/1987to12/1987 Revco Drugs Wilmington, NorthCarolina Serviced the Astro 220 Unix-based mainframe and Comtrex/TMI cashregister Converted all stores to an NCR point of salesystem Responsible for 28 stores--installed phone lines, modems, and commissioned newequipment Established regular preventive maintenance program and repaired broken equipment asneeded. Inspected equipment for proper performance and correctcommunication Analyzed test results to locate and determine causes ofmalfunctionEDUCATIONAAS NetworkAdministrationTechnology December2019Mountwest Community and Technical College-Huntington, WVCertificate ofTechnicalStudies December2018Mountwest Community and Technical College- Huntington, WVAssociates Degree:ElectronicEngineeringTechnology October1986National Institute of Technology- Cross Lanes, WVMilton High School- Milton, West Virginia |
