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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: A rewarding position as a Manager/Administrative Assistant/Bookkeeper or related field. Profile of Skills:14 years experience as an office managerYears experience as a Tax PreparerAssertive, self-motivated, goal-oriented with excellent communication, interpersonal, organizational skills.Dedicated to providing excellent customer service.Consistent attention to detail and accuracy and ability to work well in a high-pressure team environment.Outgoing with a pleasing, professional manner and positive attitude. and QuickBooks and Munis.Working knowledge of Outlook and PowerPoint.Quickly learn procedures and methods including new software programs.Proficient in Accounts Payable, Accounts Receivable, and Payroll using QuickBooks. Experience:City of Asheville, Asheville, NC2018-2021, Account ClerkCount and record monies and credit cards collected from Parking Garages and Parking Meters into Parking LedgerPost monies into cities accounting software.Prepare daily deposits and record into logbook for Brinks pickup.Create and maintain various spreadsheets.Aerotek, Asheville, NC2017, Contractor/Change HealthcareCall Center Customer Service AgentAssist callers with billing of insurance claimsHelp either correct claims orrefer to providers for assistance.All Pro Plumbing, Leicester, NC2016, Office Manage/Inventory ManagerAnswer incoming calls and schedule appointments.Dispatch plumbers to each jobAccounts Receivable/PayableWeekly PayrollPost incoming paymentsPrepare daily mail and deposits for owner.Track and reorder parts inventoryOrder permitsOther duties as assigned.NEO Corporation, Canton, NC2016, Accounts Payable ClerkSort mail and distribute, as necessary.Input incoming invoices.Prepare invoices for payment weekly.Post incoming paymentsPrepare weekly employee expense reports to be sent out with payroll.Do weekly check run for company expenses.Suggs Bookkeeping West Jefferson, NC2008-2015, Owner/BookkeeperSuggs Bookkeeping, West Jefferson, NC2008-CurrentRecord Income and Expenses for small Sole Proprietorship businessPrepare Profit & Loss StatementsPrepare all other relevant income, revenue and expense reports for owner Shatley Farms, LLC, Jefferson, NC2011-2014, Payroll ClerkCollect and record daily payroll for 90+ employees.Send weekly payroll to accountantResearch and correct any discrepancies.Sort and issue paychecksOther duties as assignedSleep Inn, Boone, NCSleep Inn, Boone, NC2007 2008, Front Desk ManagerSupervised daily operation of front desk.Supervised 10 employees, scheduled work hours, resolved conflicts.Prepared quarterly performance reviews.Made reservations for individuals and groups,Ordered supplies as needed.Handled customer complaints.Issued and interpreted operating policies.Front Desk training of employees.H & R Block, Jefferson, NC2005 2015, Senior Tax Advisor IIIPrepared various types of tax returns.Tweetsie Railroad, Blowing Rock, NC2005, Audit ClerkPrepared daily money bags for all clerks in the parkMake change for all concessions and stores.Count money bags at end of day and prepare deposits.Prepare daily accounting reports for controller. H & R Block, Lumberton, NC1991 2002, Office ManagerExecuted daily operations of tax office including the collection of monies from clients and prepared daily reports and deposits.Trained and managed 20-25 employees and achieved significant improvements in productivity.Office services included personnel, control, housekeeping, customer service conflicts and resolutions, interpreting and implementation of company operating policiesReports included time-and-attendance records, termination recommendations, and newly hired employees.Demonstrated record of high-performance standards, including attention to schedules, deadlines, budgets and quality work.Served as an agent for others and was trusted to speak on their behalf to accomplish desired results.Education:Wilkes Community College Wilkesboro, NCAssociate in Human Resource Management 2013-Wilkes Community College, Wilkesboro, NCAssociate in Office Systems Technology 2005Wilkes Community College, Wilkesboro, NCAssociate in Accounting and Business Administration 2004 |