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Click here or scroll down to respond to this candidateJBCandidate's Name
EMAIL AVAILABLE C: PHONE NUMBER AVAILABLE The Colony, TX Street Address
Personable and dedicated Customer Service Representative with extensive experience in providing logistical supply chain management. Solid team player with upbeat, positive aitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.10+ Years Experience in the following:Exceptional customer service skillsCall CenterDatabaseCustomer careCustomer supportSOPDispensingData EntryOrder EntryEmails, faxing, scanning, aaching, copyingExperienced in Microsoft Word, and Excel, as well as other database systems, such as CRM, EDI, VAI,CIRCLE.Multitasking and eciency are important to me when working as a team.3PL Worldwide Milford, CTCustomer Service Representative/OrderEntry Clerk10/2017 - 12/2019This is a call center, where orders are taken for magazine companies. Such as Metro style, Chadwicks, Travel smith, Chasing Fireies & Territory Ahead.My job is a variety of tasks. That include ensuring customers will receive refunds on orders, if needed.Calling new customers to verify orders, that are marked as "fraud". Removing people from certain catalog lists. That typically come through mail, or email.Really Good Stu Inc. Monroe, CTOrder Enrty/Customer ServiceRepresentative07/2017 - 10/2017This was a temporary assignment, through Complete Stang Solutions Inc. (Shelton Ct.)Entered orders, via fax, phone, as well as mail into the computer system. Assisted customers in helping to resolve any issues they had. Church Hill Classics Monroe, CTOrder Entry Clerk/Administrative Duties04/2006 - 03/2017Entered orders into the Sage Mas database system, from the web, fax, mail, phone, as well as the sales department.Scanned and aached completed orders into the system, to access when needed.Assisted sales department, typically when resolutions were necessary to complete their orders.Carried out a variety of oce duties.SummarySkillsExperienceEducation and TrainingHenry Abbo Technical High School Danbury, CTHigh School Diploma |
