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Street Address CHATEAU TERRACE #13ATHENS, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEuj1.More than 15 years successful experience in customer and administrative services. ten years experience in the healthcare industry. Recognized strengths in many areas, problem solving, trouble shooting, staff support and planning and implementing proactive procedures. Possess solid computer skills. Excellent working knowledge, Microsoft Word, Excel, Meditech, Clinical practices. A team player, acknowledge as "Total Quality Customer Service Professional." Proven abilities in legal, executive and administration.SKILLS PROFILEBackground in human resources, training, safety skills, legal, administrative and health care field. Excellent experience developing and implementing a variety of programs, including those that comply with corporate, state, or federal agency guidelines and health care regulations. Experience in handling confidential paperwork. Experience in writing, proofreading and accounting.EMPLOYMENTSt. Mary's Hospital, Athens, Georgia Oct. 07 PresentUnit SecretaryoProvide support to the Director or the Rehabilitation Unit, Medical Director,Nurses and Doctors.oRecord and post information on patient's chartsoQuickly and effectively solve customer challengesoMaintain quality control for nourishments and suppliesoTranscribes physician orders and enter orders in computeroAttend to patients' needs, vitals, blood sugars, mealsGoodwill of North Georgia, Athens Georgia July 07 Sept.07Administrative Coordinator (Temporary)oProvided career services leadership to the Directors and Vice PresidentoResearched, compiled and developed reports, presentations and meeting materialoMaintained accurate records in handling confidential documentsoEnsured compliance with standards of operation, policies and proceduresPremier Financial, Atlanta, Georgia January 07 April 07Office CoordinatoroCompleted individual and business tax returnoCompiled tax reports for businessoEffectively solve customer challengesoAssist with the day-to-day operationsoOpening and ClosingOffice of State Administrative Hearings, Atlanta, Georgia Feb. 1995 August 06Case Manager IIoProduced notice of hearings for assigned cases for the judgesoDetermined type of case and how an appeal was to be heardoArranged and set-up offsite hearingsoProduced written decisions in final formatoObtained and maintained working knowledge of time standards for casesoEntered statistical data related to case files and maintained up-to-date schedulesoResearch case law as needed to aid the Judge in making decisions in cases.oAs staff coordinator, assisted training manager in developing training programsoMonitored cases to be held by mediationoLead Case Manager, monitored leave, time and completed monthly reportsoMonitored workflow to ensure all deadlines were metEDUCATIONDekalb College, Clarkston, Georgia Business CoursesWilliam A Bass, Atlanta, GeorgiaGeneral Studies(Diploma)Century 21 Real Estate, Decatur, Georgia SalesAtlanta Area Tech, Atlanta, Georgia Accounting I,II, Income Tax,CertificateOTHER PROFESSIONAL SKILLSoManagement in State Government Levels I & II CertificateoCommunicationoProofreadingoWord, Microsoft WordoExceloPowerPointoOutlookoCPM(Certified Public Management)oMeditechoCPRoFirst Aid Certification |