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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE:I am seeking a position where I can best utilize my computer and electronic technological skills and experience in order to assist in the daily functioning of the company's overall success.EXPERIENCE:TRC Staffing, Atlanta, GA, Professional Services, December 2020 to January 2021Warranty laptop repairs for LenovoThe Judge Group, Charlotte, NC, Technology Staffing, June 2020 to November 2020Imaging and software upgrading via SCCM for ABBSchedule deployment of laptops and desktop workstations.Remote various break fixes using Skype and TeamsSystemTec, Greensboro, NC, Information Technology, June 2018 to June 2020assisted in configuration, replacing and installing of laptops, desktops and printers for Moses Cone Health Hospital with hundreds of clients includes (Doctors, Nurses and Administrators)Involved in refresh projects of Windows 7 and 10 systemsResolve ticket issues using ServiceNow for break fixesInstalled varies 3rd party softwareKnowledgeable of Windows Office 2019 and 365Familiar with hand scannersExperience in networking wired and wirelessKnowledgeable of SCCM and Active DirectoryExperience with laserjet printersMoseley Technical Services, Huntsville, AL, Production, January 2018 to April 2018assisted in the sub-assembly for General Dynamics.SystemTec, Greensboro, NC, Information Technology, May 2017 to December 2017assisted in configuration, replacing and installing of laptops, desktops and printers for Moses Cone Health.Datamaster, Greensboro, NC, Information Technology, January 2017 to March 2017assisted in the deployment of computers, servers and printers for Yadkin Banks conversion to First National Bank.Barrister, Hammond, LA, Information Technology, October 2016 to October 2016assisted in replacing HP Windows 10 workstations at the U.S. Department of Justice in Greensboro, NC and Winston-Salem, NC.Netview, Charlotte, NC, Information Technology, August 2016 to September 2016assisted in replacing and configuration of servers, switches, routers, battery backups and workstations for SunTrust Banks.Insight Global, Raleigh, NC, Network Support, March 2015 to July 2016provided assistance installing IP phones at Dan River Regional Hospitallead tech in replacing servers, ups, HP printers and surveying for the Bank of Americaalso, install and verify workstations overall operationsAlphanumeric, Raleigh, NC, Information Technology, November 2015 to December 2015assisted in network mapping of Zebra printers for UNC Hospital, Chapel Hill, NCEbryit, Raleigh, NC, Information Technology, July 2015 to August 2015assisted in the deployment of Dell desktops for the Danville, VA public school systemAbbtech, Greensboro, NC, Information Technology, May 2015 to November 2015provided support for deployment of laptops for the U.S. Department of Housing andDevelopment.assisted in the migration of Dell laptops for Kuehne + Nagelassisted in the image migration of Windows 7 desktops for Flowers Bakeryconfigured desktops using Windows 8 for American Airlinesassisted with imaging Dell Desktops and Laptops for the United States Environment ProtectionAgencyRalph Scott Life Services, Burlington, NC, Life Skill Instructor, April 2013 to October 2014provided basic assistance to the mentally challengedoversaw activities and all medical needsNorthwestern Consulting Group, Greensboro, NC, Field Service Technician, November 2010 to January 2011provided computer and network problem detection and resolutioninstalled, upgraded, and tested all software and hardware componentsconfigured modems, routers, TCP/IP for networks and setup printer interfaceLaboratory Corporation of America, Burlington, NC, Computer System Specialist, August 2001 to April 2010refurbished laptops, desk stations, test stations, and various computer componentsinstalled, upgraded, and tested all software components and hardware componentsprovided functionality testing in both public and private software domainsprovided metric and functionality reports using Microsoft Officeprovided problem detection and resolution for both software and hardware componentsprovided system integration for both hardware and software componentsconfigured and installed IBM servers and workstations using Novellmaintained all quality assurance operations and methodologiesSpace Craft, Inc., Graham, NC, Electronic Technician, April 1987 to April 2001installed components, units, and printed circuit boards following specificationprovided component level testing and troubleshooting of electronic circuitryutilized multimeters, oscilloscopes, soldering and electronic test equipmentinterpreted schematics and diagramsmaintained all work-related equipment, passive load, test fixtures, etc.fabricated parts, cables, and test fixturesTECHNICAL PROFICIENCIES:Platforms/Operating Systems: Windows 95/98/2000/XP/Win7/8/10Software/Tools: Microsoft Office 2013/2019/365; RemedyHardware: IBM/Lenovo/Dell/HP Laptops and Desktops PCs. Laser, Inkjet Printers; Android PhonesEDUCATION AND CERTIFICATIONS:Alamance Community College, Graham, NC, Associates Degree, Business Administration,1991.Alamance Community College, Graham, NC, Diploma, Electronic Technology, 1990.Dell Computer Corporation, Certification, Computer Repair Service, 2006.Hewlett Packard Corporation, Certification, LaserJet Printer Repair Service, 2008. |