Candidate Information Name Available: Register for Free Title Service Representative Customer Target Location US-MS-Meridian Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
PHONE NUMBER AVAILABLEMeridian MSEMAIL AVAILABLEProfessional customer service representative with over 3 years of call center and customer service experienceCustomer services, great active listening with a patient and empathetic attitudePhone skills, including familiarity working remotely using VOiP and in a physical call centerMicrosoft Word, Excel and PowerPoint skillsWritten and verbal communicationAdaptability and flexibilityComfortable working in fast-paced environmentsWORK EXPERIENCESmall Business Administration (SBA) San Diego, CACustomer Service Representative February 2020 to April 2020Answered inbound calls and transferred calls to Tier 2 customer service representatives.Responded to any questions related to candidates applications with the Small Business Association.Victory Phones Grand Rapids, MICustomer Service Representative November 2017 to November 2020Conducted outbound telephone political surveys and answered questions from customers regarding the political candidatesEntered customer responses of surveys into Ring Central data base.Teleperformance Grand Rapids, MICustomer Service Representative June 2015 To October 2015Managed and resolved customer complaints to assist with customer retention.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Responded to questions that customers had about the services offered.Sold cable, internet and phone services.Forge Industrial Staffing Grand Rapids, MIFood Packer July 2011 To June 2018Packaged food, cleaned, labeled boxes, stocked, picked orders, and scanned items.EDUCATIONMuskegon High School Muskegon, MIHigh School Diploma 2009