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PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills ProfileData entry skills with strong knowledge of Microsoft office productsExceptional customer service skills.Excellent filling and organization skillsExperience handling confidential paperwork and calculating daily salesAccurate message taking ability and good customer-relations backgroundAssisted accountant in performing the general accounting functionsAccurately handled customer funds and processes transactions using the POS system.Employment HistoryAssistant ManagerFamily Dollar, East Point, GA September 2017-Feburary 2020Opened and closed the store, including counting cash, opening and closing cash registers.Created staff assignments.Maintained friendly and professional customer interactions.Verified that all merchandise standards were maintained daily.StockerWalmart, Fayetteville, GA November 2016 May 2017Loading and unloading shipments,organizing backroom spacesconstructing displaysstocking shelvesOffice Assistant- InternshipMercy Medical Supply, Stockbridge, GA June 2016-August 2016Answered Phones and took accurate messages.Greeted public and clients.Independently stocks shelf and recovers merchandise in the store.Faxed, Scanned and copied documents. typed documents, reports and correspondences.Helped transfer to paperless.Called to verify Insurance.Lead Customer Service RepresentativeDollar General, Newnan, GA June 2014-May 2015Lead the work of sales associates serving as cashiers including six to eight active registers.cash register and flatbed scanner as needed to provide great Operate customer service.Authorize voids and overrides; count register; make bank deposits.Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.Complete all required paperwork and documentation according to guidelines and deadlines as assigned.Assist in the training of new cashiersResponsible for the sanitation and execution of the front-end cleaning scheduleCustomer Service Representative/CashierFamily Dollar, Lawrenceville, GA August 2011-April 2012Assist in maintaining a clean, well-stocked store for customers during their shopping experience.Helped in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.Independently stocks shelve and recovers merchandise in the store.Remained constantly aware of customer activity to ensure a safe and secure shopping environment.Customer Service RepresentativeNCR-Volt Staffing, Peachtree City, GA February 2010-Feburary 2011Provide superior customer service and work quality while demonstrating attention to detail and resolving problemsPossess effective communication skills, and work well with other at all levelsBuild rapport with customers and propose service on their accountsWarehouse ClerkSelect Staffing, Union City, GA August 2008-October 2009Dusted, Sweep kelp work area cleanOrganized warehouse and work area for orderliness at all timesWore proper safety equipmentRead customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and or shippedRegistrar Administration AssistantInteractive College of Technology, Morrow, GA June 2007-July 2008Controlled main switchboard and greeted student faculty and staffDeadline oriented (submitted routine reports)Trained and mentored new employees in school policies and regulationsCollected and posted student paymentsWarehouse ClerkStaff mark - Fresh Express, Randstad Panasonic, Select Staffing - Excel September 2004-June 2006Dusted, Sweep kelp work area cleanOrganized warehouse and work area for orderliness as needed.Wore proper safety equipment.Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved,gathered, or distributed and or shippedCashierMcDonalds, Peachtree City, GA January 2003-July 2005Confirmation of cash amount accuracy at beginning and end of shiftGreeted and invited customers to explore menuRegularly kelp lobby and front counter sanitary and clean in appearanceConsistently preserved a pleasant environment and high work ethicEducationColorado Technical UniversityApril 2017 May 2018Bachelor of Science in AccountingCertificates: Certified in Word and Excel |