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Title Customer Service Social Media
Target Location US-GA-Savannah
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE C: PHONE NUMBER AVAILABLE Savannah, GA 31419 SummaryMotivated incoming student with great understanding of the main campus. Dedicated to making real-world contributions and expanding knowledge through great social skills. Proven ability to work hard while maintaining professionalism.Helps students integrate into campus and navigate daily life. Caring, determined and friendly with remarkable strengths in coaching students, supporting application processes and planning engaging, fun events.SkillsRegistration supportStudent mentoringMicrosoft expertiseEvent planningMarketingExperienceSouth Georgia State College Douglas, GAStudent Ambassador11/2019 - 03/2020Coca-Cola Savannah, GAJr Salesman (intern)06/2019 - 08/2019Pirates House Savannah, GA Hostess06/2018 - 08/2018Special events and celebrationsEntertainmentSocial mediaPresentation skillsGroup oversightGave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities. Set up appointments between students and admissions department staff. Routed correspondence, filed paperwork and responded to requests for information.Coached students on strategies for engaging in campus life and checked in frequently to satisfy diverse needs.Entertained visitors and tourists with various props and signs to ensure maximum engagement, fun, and lasting memories.Answered questions, pointed out overlooked features, and offered further details about special exhibits so that visitors would be knowledgeable.Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Kept apprised of emerging trends and provided informative customer service to assist in product selection.Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.Stocked shelves and supplies and organized displays to focus customer aention on specific items.Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.Assisted kitchen staff with food counts by determining number of items required for complete service. Inspected restrooms for cleanliness and availability of supplies 3 times per shift.Fans First Savannah, GA Cashier05/2018 - 08/2018Education and TrainingAnswered phones politely and promptly, accurately recording and confirming reservations.Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination. Stayed on top of server availability and table turnover to make accurate decisions about seating locations.Helped to plan and execute parties for more than 35 guests, including coordinating menus and preparing tables.Helped customers find specific products, answering questions and offering advice.Processed customer payments quickly and returned exact change and receipts.Worked closely with front-end staff to assist customers. Wiped down counters and conveyor belt to remove debris and maintain cleanliness.Trained new employees in cashiering procedures, offering assistance in resolving communication issues.Trained new team members in cash register operation, stock procedures and customer service.New Hampstead High School Bloomingdale, GA High School Diploma2019

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