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Click here or scroll down to respond to this candidateCandidate's Name
Street Address H: PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary: 18 years experience dealing with patients in-person and over the phone, Able to accept direction, visualize the goal and work in a group or alone to achieve desired result.Personal Traits: Critical thinking proficiency Self-disciplined Goal oriented Concise Sound decision making Speaks clearly Compassionate Excellent writing abilitySKILLS:Educating patients Patient and Family focused/oriented ENT coding experience Insurance pre-certification Checking in patients Sets future appointments Coordinating with other facilities for lab and cardiac clearancesEXPERIENCE:09/2019- 12/2020 Front Desk Reception Front Range Ear, Nose and ThroatReviewed and processed new patient information and paperworkCollected overdue balances and Insurance copaymentsScheduled Allergy, Audiology and ENT follow-up appointmentsContacted patients for appointment based on PCP referralScanned medical records (Lab report, Radiology scans, Op notes, Physician Soap notes) into patient account for easy access by MA, PA or MD.Assisted with instrument cleaning and autoclave09/2010 07/2019 Health Unit Coordinator North Colorado Medical Center Greeley, CoWorked with surgery schedulers and surgeons office medical assistants to schedule procedures on behalf of 27 surgeons from seven (7) different specialties.Identified schedule issues, equipment issues and timing errors.Contacted/confirmed vendor requirements and updated showtime.Monitored operating room schedule, contacted patients with new arrival times, maximized room utilization and surgeon time.Fielded 50-75 calls per shift.Assisted in cleaning operating rooms and moving patientsRecreated and updated O.R. forms for readability and accuracyPOC for corrective action: Cases requiring finalization, errors in coding (wound class, O.R. and anesthesia charge level errors), and procedures not billedScheduled same day/next day priority surgical cases for in-patient and out-patientWorked with SPC to ensure surgery case carts were pulled and accuratePulled reports for Anesthesia to identify and assign manning for 5 facilitiesOrdered supplies and forms, monitored locker rooms and surgeon loungeInsured paperwork was accounted for and sent to Revenue Integrity for patient billing04-2002 09-2010 NCENT Surgery Scheduler North Colorado Ear, Nose and Throat Greeley, CoEducated patients on surgical procedureCoded and scheduled surgeries at four (4) facilitiesObtained insurance authorization to include peer-to peer reviewsWorked with NCMC & Front Range ENT on Trauma coverageScheduled surgeons to attend Tumor Board at NCMCManaged flight, hotel and POV transport (as required) for weekly visit to SRMCObtained (primary care/other doctor) patient medical records to facilitate ENT visitPrinted pertinent patient records for doctors to hand-carry to outlying facilitiesActed as Medical Assistant during manning shortages (with exception to prescriptions)Ordered equipment (Montgomery kits, Sinus balloons) and insured delivery dateScheduled vendors for operating room casesFront desk patient assistant, accepted co-pay, scheduled follow-up appointmentsContacted patients regarding next day appointments and rescheduled no-showsVerified Medicaid eligibility pre-appointmentCoordinated with surgeons when medical coding was in question or did not meet Medicare standardScheduled sleep lab appointments and insured report was available for follow-up visit04/1978 07/2000 United States Air Force (Active Duty)7-level Warehouse skill level (includes identifying correct part, packaging, movement by material handling equipment or forklift, inventory analysis, warehouse safety) |
