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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Augusta, GA Street Address
SUMMARYProven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.SKILLSRelationship sellingMerchandising knowledgeRetail loss preventionDispute mediationMoney handlingNegotiationsCash handling accuracySuperb time managementSales expertiseExcellent communication skillsWritten and oral communication skillsReading comprehension skillsBusiness developmentProduct SalesStrategic planningClient account managementSales developmentListening skillsEnergetic self-starterDocumentation and recordkeepingPOS system operationCustomer- and service-orientedVerbal/written communicationCash register operationTeam player mentalityOutgoing personalityEXPERIENCEStock/Sale AssociateRoss Dress for Less Evans, GA May 2019-CurrentArranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Negotiated and closed deals with minimal oversight.Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.Coached team members on security risks and loss prevention to aid in mitigating store theft.Sold various products by explaining unique features and educating customers on proper application.Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.Assisted customers by finding needed items and checking inventory for items at other locations.Sales AssociateKohls Department Store Evans, GA Nov 2018-Jan 2019Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customer's questions and requestsConsistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit,Explains Savings, Asks to Complete the Survey and Thanks the CustomerAble to learn and adapt to current technology to assist customer needsDelivers the highest level of customer service through effective problem solvingSolicits, opens and activates Kohl's Charge applications and loyalty programsEnsures that all cash handling procedures are done in accordance to policy and procedureComplete transactions accurately and efficiently while engaging customersFlexible and willing to cross-train and work in other areas of the store, as neededSales AssociateBurlington Coat Factory Augusta, GA Mar 2015-May 2016Assisting customers in locating merchandise when neededAssisting in floor moves, merchandising, display maintenance, and housekeepingAssisting in ringing up sales at registers and/or bagging merchandisePerforming other tasks as assigned by manager from time-to-timePackerEvercare Waynesboro, GA Nov 2010-Nov 2012Assembled cartons, crates, and containers.Marked and labeled containers with accurate shipping information to prevent delays.Packed merchandise into boxes and containers to ensure safe shipment.Reviewed packing slips and other documentation to properly box requested items for shipment.Arranged items on pallets according to size and weight.Used tools, sprayers and cleaning solutions to clean contaminants from work areas.Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.Operated hand trucks, pallet jacks and forklifts to move materials.Inspected outgoing shipments to maintain effective quality assurance standards.Accomplished production goals by working with speed and accuracy.Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.Recorded order processing updates by entering information correctly.EDUCATION AND TRAININGHigh School DiplomaBurke County High School Waynesboro, GA 2007CosmetologyEmpire Beauty School Savannah 2017Certified Medical Assistant Breath of Life 2020 |
