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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEOperations Manager Contract AdministratorAdaptable and growth-oriented Operations Manager with extensive progressive experience overseeing and managing business operations for multi-location organizations. Skilled in implementing strategic plans to drive and exceed established goals while serving as a partner and liaison to Executive Leadership. Proficient at creating and introducing new and improved policies and procedures that result in cost savings, efficiency enhancement, and optimized business functions. Recognized as an analytical problem solver capable of managing simultaneous complex projects with competing priorities through to completion. Thrives in cross-functional environments and deploys high-quality communication and organizational skills to attain and surpass targets and objectives.Core CompetenciesLeadership ~ Budget Planning & Administration ~ Operational Excellence ~ Contract ManagementTeam & Culture Building ~ Problem Solving ~ Decision Making ~ Program & Project Management Strategic Planning ~ Cost & Overhead Reduction ~ Stakeholder Relationships ~ Analytical Thinking Financial Management ~ Record & Data Management ~ Executive Liaison ~ Resource UtilizationProfessional ExperienceHorizon Engineering Associates, LLP, Hauppauge, New YorkSystems & Operations Manager 2014 PresentElevated to direct multi-office operations as well as the Information Technology department. Acts as a thought leader and business partner to Senior Leadership and provides insight and recommendations that enable decision making. Leads strategic projects and operationalizes to move the business forward. Engages in strategic planning and develops cross-functional plans that tie together varied workstreams while tracking progress against key performance indicators. Reports to the Senior Vice President.Directs facilities management endeavors associated with 11 office locations; manages all lease negotiations, office relocations, and set up of remote living arrangements for on-site staff.Leads as Contract Administrator; reviews and processes all contracts to ensure alignment with goals.Develops and administers annual operating budgets used by the Administrative department.Served as an integral player on the COVID-19 response team.Successfully handled the cost analysis and migration of the CRM/project management system from a physical server to the Cloud at the onset of the COVID-19 pandemic; ramped up efforts to enable 100% remote work through the use of Zoom and MS Teams meetings.Instituted and trained on new safety processes and procedures aligned with CDC guidelines across all offices when employees were expected to return to work while also confirming they felt safe.Played an instrumental role in initiating a budget process; results realized a savings more than $500K.Synchronized multiple office moves, including scouting and identifying the new location, designing the office layout, and vetting moving companies; heralded for never going over budget or experiencing any staff or server downtime.Partnered with outside counsel in the formulation and introduction of safety manuals used by on-site employees; communicated and trained on new processes and/or changes.Strategized on a new IT rate structure that consolidated the network, increased reliability to end users, and lowered monthly costs.Coordinated with an IT consultant to mitigate and minimize the risk of file loss; supervised the implementation of a DFS Network system for high-file availability and server backup.Negotiated professional insurance renewal and realized substantially reduced rates.Authored the company policies related to Travel, Purchase Orders, Close-Out Process, and Equipment Sharing.Office Administrator 2012 2013Advanced to hold responsibility for organizing and coordinating office processes and procedures to guarantee organizational effectiveness and efficiency. Provided office management services, including maintaining workflows, ensuring implementation and enforcement of overall standards for accuracy, quality, and productivity, and offering leadership and direction to office staff. Encouraged and improved cross-departmental communication and flow of information.Reviewed project, vendor, and services contracts and collaborated with outside counsel on changes, revisions, and contract language.Conveyed daily updates regarding cash position to the Senior Leadership team.Compiled and provided an analysis of productivity to the VP of Operations.Receptionist 2011 2012Onboarded to the organization after taking a hiatus from working to raise children as a stay-at-home parent. Charged with providing assistance to cross-functional departments and teams spanning 8 offices. Answered and directed phone calls, greeted clients, filed documents and ensured proper organization, managed video conferences, organized and scheduled meetings and appointments, and more.Operated as the primary point of contact and the Executive Assistant for a St. Louis-based partner.Participated in planning and organizing the health insurance plan renewal.Morgan Stanley, New York, New YorkCommodities Trader 1990 1995Promoted to develop and expand the profitability of the business associated with the crude oil desk. Handled daily sales calls to Fortune 500 oil companies and communicated market trends, market views, and position taking. Developed new trading opportunities while building and managing relationships with key stakeholders. Prepared the daily P&L summary.Managed multi-million-dollar day trading positions, market making, and dual exchange arbitrage; results delivered a 20% annual contribution to the profits of the desk.Engaged in risk management of the intraday and overnight training positions by remaining knowledgeable and aware of appropriate stop-loss limits.Prospected aggressively and achieved profitable business transactions with 50% of all calls.Initiated a third-party book out process used in domestic crude trades; results saved barrel pipeline costs.Additional Professional ExperienceMorgan Stanley, New York, New YorkOperations Analyst 1986 1989EducationBachelor of Science in Air Commerce/Flight TechnologyFlorida Institute of Technology, Melbourne, FloridaTechnological ProficienciesMS Office Suite ~ MS Teams ~ Deltek Vision ~ Trello ~ eBuilderLicensureCommercial, Instrument Multi-Engine Pilots License |