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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEKnowledgeable and thorough computer technician with over twenty years of experience and possesses superior attention to detail. Driven and self-motivated and highly effective at completing tasks with minimal to no supervision.EXPERIENCEJANUARY 2018 PRESENTPART OWNER/OPERATOR MAIDPRO RESIDENTIAL CLEANINGMARCH 2018 PRESENTPART OWNER/OPERATOR REX HOME INSPECTION TEAM L.L.CLICENCED HOME INSPECTOR IN THE STATE OF N.J.JUNE 1996 SEPTEMBER 2017COMPUTER TECHNICIAN, Maintech, LLC-PROVIDE ON-SITE AND FIELD SUPPORT FOR SERVERS, BLADE CENTERS, DESKTOP COMPUTERS, LAPTOPS AND PRINTERS. SUPPORT WOULD INCLUDE HARDWARE AND SOFTWARE TROUBLESHOOTING AND REPAIR. ON-SITE SUPPORT ALSO INCLUDES MEETING SLA METRICS, MONITORING TICKETING SYSTEM, COMPLETE DATA CENTER MONITORING, AND SET -UP AND INSTALLATION OF EQUIPMENT. ALSO RESPONSIBLE FOR TELEPHONE TECHNICAL SUPPORT TO REMOTE SITES.-CERTIFIED IN SUN, DELL, IBM, HP AND COMPAQ SERVERS AND CERTIFIED IN DELL, IBM AND HP DESKTOPS AND LAPTOPS.-SUN CERTIFICATIONS AND TRAINING INCLUDE SUN FIRE SERIES, ENTERPRISE SERIES, SPARC SERIES- EXPERIENCED AND TRAINED IN HP, LEXMARK, TALLY GENICOM, ZEBRA AND DELL PRINTERS.-Handled support tickets for hardware break/fix and evaluate and determine root cause to resolve issues in a timely manner.-Perform equipment refurbishment, installation, relocation, decommissioning, product level engineering and configuration changes, upgrades and/or modifications to products.-Responsible for daily maintenance and repair of data center equipment which include servers, routers, switches, network devices and storage equipment.-Handled data center issues which included hardware updates, IMAC requests and decommissioning of obsolete equipment and related cabling.-Performed in field diagnosis and successfully resolve hardware issues with clients PCs, laptops, servers, printers, and folding equipment.Equipment included Dell, HP, Lenovo, IBM, Sun, EMC, NetAps, Okidata, Tally Genicom andvarious other printers.-Maintain proper levels of on-site equipment and replacement parts needed for repair and data center parts.FEBRUARY 1986 MAY 1996COPIER TECHNICIAN, E.N. Dunlap-Provide customer support and repair of office copiers, fax machines, printers and mimeographEquipment including Ricoh, A.B. Dick and Xerox.-Handled routine maintenance of printing equipment.-Maintain proper levels of repair parts.EDUCATIONMAY 1984AAS IN ELECTRONIC TECHNOLOGY, Lehigh county community collegeSKILLSAssembly of servers, PCs, Laptops, printersMaintenance of computer equipmentTroubleshootingProblem solverACTIVITIESHigh school basketball official for 25years. Coached youth league basketball for 10 years. Avid golfer. |
