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Click here or scroll down to respond to this candidateM I C H E L L EC O R N E L LPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Prospect Terrace,Truxton, NY Street Address
PROFESSIONAL SUMMARYHardworking supervisor focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.SKILLSInventory control Process improvementsStaff management Budgeting and cost controlOperations oversight Organize inventoryMultitasking MotivationProblem-solving Task prioritizationManage employees Program administrationEXPERIENCEAssistant Store Manager, Byrne Day, Sep 2020 - Current, Homer, NY Managed store operations and delivered excellent customer service to build customer loyalty and retention.Trained and mentored employees to boost individual and team performance. Greeted customers, often by name, and created welcoming environment. Reviewed profit and loss statements to identify new marketing and promotional opportunities.Conducted continuous sweeps of the racks, bins and shelves to identify and correct issues affecting pricing, merchandise freshness or appearance. Responded to customer requests and complaints and resolved issues to customer satisfaction.Provided customer service by greeting and assisting customers and responding to inquiries and complaints.Coordinated pricing changes and short-term promotions to increase the sales of specific items.Kept adequate products on selling floor by checking storeroom for needed inventory. Open and closed store and set up shop for each day's operation. MCReceiving shift supervisor, Aldi, Sep 1998 - Jul 2020, Tully, NY Completed assigned tasks with little or no supervision. Followed established guidelines and procedures.Completed required paperwork by 6:00am.Kept work area organized and clutter-free.Maintained and updated files and records to support efficient receiving operations. Carried out high-quality receiving work with little oversight. Handled issues such as inventory and purchasing .Monitored processes such as receiving and daily spreadsheets . Maintained good working relationship with co-workers and management. Reviewed incoming orders and assigned work to receivers to maintain demanding schedule.Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.Developed greater understanding of purchasing and receiving. Reviewed activities regularly to identify opportunities for improvement. Helped [Supervisor] with Inventory preparation and filing work orders. Accepted accountability for work orders and daily spreadsheets completion. Office Manager, Ted Stith auction service, Jan 1992 - Jan 2006, Taylor, Ny Scheduled front end to meet needs of business and keep team efficient. Administered office budget without overage using excellent cost control and prioritization skills.Planned and established office management systems, achieving enhanced organizational effectiveness and performance.Implemented office procedures by setting objectives to guide steady workflow. Evaluated customer issues and complaints and developed amicable solutions. Ensured that office processes were standardized, communications were regulated, filing systems were created, supply orders were handled, and administrative tasks were appropriately distributed and overseen.Oversaw all aspects of office management, including HR functions, file management, and office inventory.Obtained compliance with company policies and procedures in processing transactions with customers.Demonstrated top-notch communication skills daily in interactions with management, staff, and guests.Oversaw accounts payable and accounts receivable duties and interactions with vendors.Trained new employees in all aspects of office practices and procedures. Balanced daily deposits and safe counts as required and prepared bank deposits. Implemented efficient workflow process improvement to enable more productivity without hiring additional staff.Acted as Executive Assistant to management team, handled busy phone system, and served as primary liaison between customers and upper-level management. Managed master office calendar covering appointments, meetings, and travel. Jun 1995Department Manager, Walmart, Sep 1996 - Apr 1998, Cortland, NY Stocked, rotated, and marked product to maintain displays and promote sales. Championed customer service standards to consistently meet targets. Inspected department daily to verify team conformance with policies and expectations.Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies.Organized smooth responses to store, employee, and medical emergencies during business operations.Documented department activities through logs, reports, and Walmart's date base updates.Implemented and improved merchandising strategies to achieve department sales goals.Checked cleanliness and sanitation regularly and implemented corrective actions to meet standards.Engaged customers in friendly conversation and effectively implemented suggestive selling techniques.Managed employee performance through disciplining, coaching, and counseling. Held Area Managers accountable for meeting performance goals. Performed facility checks to verify cleanliness and client safety. EDUCATIONMichelle Cornell - Cincinnatus, NYGraduated in top 10% of class.Awarded Untied State Marine Corp scholarship for top scores in law, Jean Breed scholarship for top reader.Member, SADD, Art club, yearbook, boaster club.Vice President art club, treasurer SADD, Vice President yearbook Volunteer, [Cincinnatus community center, Taylor memorial Day dinner, ]. treasurer, Student Government. |
