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Click here or scroll down to respond to this candidateCandidate's Name
Naperville, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYLead software quality engineer with 15+ years of experience testing complex enterprise-level web and desktop based client-server applications with an exceptional reputation as a detail-oriented, independent worker with excellent communication skills. Ability to take on high-risk tasks and deliver high-quality software on time.CORE COMPETENCIESQA Project ManagementTest StrategyTest PlanningTest Cases AuthoringQA Team ManagementExcellent written and verbal communication skillsTECHNICAL SKILLSWeb Applications Testing, E-commerce Application testing, MS Azure Cloud, MS SQL, Oracle, JIRA, Sitecore e-commerce, LexisNexis, UPS, Avalara, iMIS CRM, Cloud, Silverpop, Agile and Waterfall methodologies, HP Quality Center (ALM), QTP, Selenium, SpiraTeam, TestLink, TestingWhiz. MS Windows OS, MAC OS, Android testing, iPhone testing, Microsoft MSI/MSP/MST technologies, Eclipse, VMware, Microsoft SharePoint, CitrixPROFESSIONAL EXPERIENCEISACA, Schaumburg, ILLead Quality Analyst 4/2013 2/2020Worked as Lead QA responsible for the quality of the company e-commerce website and operations.Team Management Managed a team of internal and offshore resources that performed various QA tasks in both Agile and Waterfall environments. Assigned team workload and daily tasks, performed training and addressed issues as necessary.Test plan development Wrote comprehensive feature test plans including smoke, acceptance, performance, and stress tests for software components and web sites based on business requirements.Release Management Coordinated with various stakeholders, IT teams, external vendors, and implementation partners to ensure new features were published that met business needs and did not break existing functionality.Test environment setup Worked with IT to set up a test infrastructure that included test management, performance management, automation machine, and performed browser testing.Automation Evaluated and selected automation tool which is used for regression automation testing, product setup, chapter website setup, and product promotion setup. Test automation efforts significantly reduced the system test cycle for our products.Operations Performed production support and queue management using Oracle and JIRA.Vendor Management Initiated vendor selection for JIRA and automation tools, managed vendor accounts, setup and managed JIRA and Oracle instances.CRM Testing Validated customer data in CRM like membership, certification, events registration, marketing campaigns, e-commerce transactions.Synchronoss Technologies, Chicago, ILSoftware QA Engineer Level III 6/2011 4/2013Worked as a QA engineer for C++ and Java based mobile applications.Test plan development Created test plans, authored test cases based on business/functional requirements and set up test environments as required.Test automation Developed automated test scripts using Selenium.Senior-level QA testing Performed execution of test scripts. Coordinated with business and IT to validate that product delivery was successful. Investigated the nature and probable cause of bugs. Entered clear descriptions of bugs into bug tracking database. Followed through to resolution. Tracked bugs, reported trends, and made recommendations for meeting completion dates.Estimated QA schedules, tracked item completion, assessed risks, certified milestones, and created product release documents, based on project scope and engineering requirements.Smith Micro Software, Chicago, ILQA Team Lead 1/2011 6/2011Led a team of QA engineers through the entire project life cycle.QA team managementManaged QA responsibilities by assigning tasks to team members and created execution/bug reporting for senior management.Test plan developmentProduced and managed QA deliverables through formal project plans. Defined the QA objectives and success criteria for all projects/applications.Software QA Engineer 7/2009 1/2011Tested client-server enterprise level mobile applications based on C++ platform.Mentoring Mentored team members on application and QA processes.Test plan development Created test plans and wrote test cases.Executed test cases while coordinating with product/program management and development teams.Test environment setup Helped set up QA processes and test environmentsFlexera Software, Itasca, ILStaff Software Quality Engineer 1/2008 1/2009Lead-level software test engineer that performed quality assurance testing and team management to deliver multiple product releases under tight delivery deadlines.Team management and mentoring Managed on-site and offshore team assignments, assigned tasks, monitored test executions, and reviewed bug reports. Mentored and trained on-site and offshore new hires on projects, testing techniques, testing environments, and testing tools.Test plan development Worked closely with software engineers to develop test plans and test strategies based on functional specifications.Agile software development method implementationIntegrated QA activities within the agile software development framework. Scheduled and performed QA tasks within the software iteration cycles. Worked with developers to refine feature user stories derived from use cases/customer requirements by providing feedback on both functionality and usability.Test automation Worked with developers to create automated test cases using QTP and C#.QA process improvements Maintained QA processes and efficiencies. Helped reduce system test time by refining legacy test cases, combing existing test cases, and eliminating outdated test cases.EDUCATIONBenedictine University, Lisle, ILBS in Computer ScienceProfessional CertificationsInternational Six Sigma Institute Six Sigma Green BeltScrum Alliance Certified ScrumMasterScrum Alliance Certified Scrum Product OwnerAdditional CoursesEssential C#: Getting Started with C# and the .NET Framework, Software Risk Management, Fundamentals of Successful Project Management |
