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Employee Relations Administrative Assist...
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Title Employee Relations Administrative Assistant
Target Location US-MI-Otsego
Email Available with paid plan
Phone Available with paid plan
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SUMMARYDependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. Proficient with applicant tracking and benefits management. Strong detail oriented multi-tasking skills with over 27-years dedicated service to same company. Talented HR leader with 18-year career overseeing human resources operations, including employee relations, organizational structuring, Customer Service, and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills. Extremely confidential, able to work independently, professional appearance. SKILLSProfessional and matureProject planningPersonnel records maintenanceAdministrative skillsCompensation/payroll processingDecision making abilities.Understanding of HR policiesPolicies implementationAnswering phonesBenefits administratorPersonnel recruitmentMessage documentationClerical supportRecord keepingSensitive material handlingProficient with Word, ExcelCustomer ServiceQuick LearnerEXPERIENCEH. R. Generalist/Manager & Executive Administrative Assistant, Hammond Roto-Finish, Inc., August 2002-CurrentKalamazoo, MIManage employee benefits, workers' compensation, health and pension programs and 401K plans.Oversee new employee orientations, company-wide yearly enrollment period, including renegotiations with each Insurance provider.Organize and execute numerous employee appreciation events per year.Monthly billing, terminations, MIOSHA logs, Harassment investigations.Secretary of Safety Committee, keep log book updated, verify follow-thru on issues/concerns.FMLA recording, monthly-quarterly-yearly tax filing, OSHA 300 log. Executive Administrative Assistant, Hammond Roto-Finish, Inc., April 2000-Current Kalamazoo, MIBook most Company travel, including personal family travel for owner.Patent and Trademark UpdatesCustomer Service back-up, Machine Manuals, Engineering cut sheets.Customer Correspondence, Collections, General Office Switchboard Operator, Hammond Roto-Finish, January 1996-March 2000 Kalamazoo, MIAnswered calls with friendly and polite approach to engage callers and deliver exceptional customer service.Accurately transcribed message details and promptly relayed to appropriate recipients.Developed and updated business phone directory to reflect current employees and other changes.Provided administrative support to area employees, including routing mail, ordering supplies and filing documents.Coordinated domestic and international travel, hotel and transportation needs for staff and incoming customers.Processed financial documents including Non-disclosure contracts, expense reports and invoices.Maintained attendance records, taking note of staff vacation time, sick days and personal days.Daily Shop Time Sheet entry.Purchasing Clerk, Hammond Roto-Finish, Inc., October 1993-December 1995 Kalamazoo, MIVerified quantities received against bills of lading, contracts, purchase requests and shipping documents.Contacted customers via phone and email to confirm deliveries and follow up with inquiries.Entered invoice data into company's system and updated details, including customer contacts and delivery dates to keep information current.Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.Planned and executed corporate meetings, lunches and special events for groups of up to 100+ employees.EDUCATION AND TRAININGSome College (No Degree)Accounting and Business Management, Kalamazoo Valley Community College, Kalamazoo MI REFERENCESAvailable upon request

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