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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ExperienceACY2 Process Assistant for the SD Burlington, NJ October2020-Cureent. Supervise 10 A As on the team to oversee the building. Submit Daily Audits. Labor Track. Daily Wash.SD monitor ReportsPNE 5 Process Assistant Robbinsville, NJ October 2018-January 2019Supervised 40+ AAs tracking safety, quality and productivity metrics to drive building to be one of the top buildings in the network.Partnered to create standard work on wrapping pallets and staging to help drive quality metrics on CPT misses and pallet quality.Seasonal PA EWR4 December 2017-February 2018Partnered with other PAs and AMs to drive dock rate improvements, and maintained good flow of safety, quality and productivity.Maintained good process flow, working with WIP tool to help drive scan compliance percentage up to maintain good CE performance.Amazon Fulfillment Associate January 2015- November 2017Helped roll out vendor returns on nights, doing most of the training as an ambassador training associates in grading, damage, and problem solve.Maintained good productivity metrics 130% weeklyAmbassador specializing in retrains, having a 75% success rateProcess Improvement:Working with leadership to seek ways to improve current processes and have made the following suggestions for review and consideration.Creating a weighing system that tracks the Tote weight at Pick so that missing master packs and broken set can be intercepted before reaching AFE operationEnabling the pictures of missing items on the lower section of the computer screen at the pack stations to improve incidents of missing items.New AAs/starts get a list of location of boxes and wall orientation. This will make for easy transition and learning process.EducationAssociate of Applied Science Medical Assistant 2009Star Career Academy