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Executive Manager Resume Long branch, NJ
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Title Executive Manager
Target Location US-NJ-Long Branch
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Candidate's Name
1 Carrington DriveEatontown, NJ, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYProven leader and senior executive with extensive experience in the financial services and insurance industries. Possess a keen ability to provide business solutions leveraging people talent, technology and processes. Strong ability to motivate, develop and lead. Impeccable written and verbal communication skills, and outstanding interpersonal skills.EXPERIENCEPRUDENTIAL FINANCIAL, Newark, NJGlobal Business Technology Solutions, Senior Executive, VP June 1996 June 2014 Key member of the IT executive leadership team. Developed and executed strategies for the centralized information technology services group. Provided leadership to Prudentials wholly owned subsidiary, Promerica Systems, Ireland, based in County Donegal Ireland.o Developed marketing strategies and plans to compete for business against third party providers.o Provided systems development, quality assurance testing, help desk services, actuarial services, audit and controls, and back-office operations services to the domestic and international businesses of the company. o Moved organization from a single service model to a full services model and grew the organization from 250 persons to 1,300 persons (now 1,500) in ten years. o Developed budget and service charge-back models to recover all costs. o Regularly gauged business satisfaction through formal surveys and relationship management. Formalized centralized Global Sourcing and Global Vendor Governance offices to better inventory, control and manage offshore outsourcing, budgets and service quality. Participated in multiple domestic and international mergers & acquisitions, conducting operations and technology assessments. Oversaw execution of related project plans. Developed formal program management office (PMO). Responsible for oversight. RESUME -Candidate's Name  Page 2 of 2Business Ethics Officer, VP June 2011 June 2014 Responsible for communicating and enforcing business ethics values across the Corporate departments. Oversight responsibilities for case management and resultant actions. Reported to the Vice Chairmen.CHASE MANHATTAN BANK, New York, NYSenior Executive, VP, November 1980  June 1996 Served in various key IT operations and systems leadership roles. Developed and executed strategies for controlling costs by reducing the number of data centers in the company. Served as technology executive and project manager for various corporate mergers, acquisitions and divestitures. Led Electronic Funds Transfer (EFT) IT operations. Managed personal computing platform. Global responsibility for 25k desktops and supporting infrastructure.Various Supervisory and Management Positions  Retail Banking 1972  1980 Completed retail banking operations management program. Served as branch operations manager in one of the larger mid-town Manhattan branches. Promoted to centralized Branch Administration group with shared responsibilities for operations of over 300 domestic branches. Consolidated and regionalized back-office operations in the branch banking system. Identified and automated key processes resulting in customer service improvements and lower costs. Recommended automation of business processes through new technology advances. Named New Technology Officer for Retail Banking.AFFILIATIONS Director on Executive board of the Per Scholas charity, Bronx, NY, Member of Ireland/US Council. Former Director on board of Newark YMCA..

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