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Title Service Representative Sales
Target Location US-NY-Valley Stream
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONCity University of New York (CUNY), York College December 2020Bachelor of Science in Business AdministrationConcentration in Human ResourcesGPA 3.2COMPLETED COURSEWORKHuman Resource ManagementLabor Relations and Collective BargainingStrategic ManagementHuman Resource Training and DevelopmentEthics, Governance and AccountabilityPROFESSIONAL EXPERIENCEKO Recruiting Inc.Ohio, Wickliffe Recruiter (Remote) 4/2020- PresentInterview prospective candidates to assess the capabilities and qualificationsReviewing applications for employment and contacting applicants who meet the requirements for interview procedure.Managed interview scheduling for zoom and face to face meetingsHave access to candidates resume and match it with the job description that they applied forNew York, NY New York City TLC Driver 1/2017 - PresentDemonstrate the ability to deal peacefully with unforeseen circumstances or delaysProvide reliable and safe transportation to clients; maintained an overall rating of 4.9+Utilize updated uber technologies system to successfully drop clients off at their desired locationsProvide passengers with information regarding points of interest and local areas to better facilitate the rideCreated excel spreadsheet to track mileage, maintenance, tolls, and other expense.Completed over 4,000 successful ridesDominos 1/2016 - 11/2016New York, NY Customer Service RepresentativeAnswered an average of 50 calls per day by addressing customer inquiries, solving problems, and providing new product informationAssisted customers with food selection, queries, and order customization requestsIncreased sales over 20% by building customer relations and providing elevated client experience resulting in repeat salesMonitored and resolved customer concerns by coordinating with senior management and staffAssisted management in building a projected sales model by analyzing annual trends and innovating local marketing strategiesWalmart 8/2015 - 11/2016New York, NY Customer Service RepresentativeProvided technical support to clients on a wide range of products, resolving issues at a 90% rateResolved queries in a time-efficient manner by utilizing proper resourcesManaged client expectations, processed returns, and exchanges for online ordersAssisted senior management with inventory analysis on a bi-weekly basisKO Recruiting Inc.Ohio, Wickliffe Recruiter 3/2020- PresentSKILLSComputer: PowerPoint, Microsoft Word, Microsoft Excel, Microsoft OutlookLanguages: English, Fluent in Hindi, PunjabiCOMMUNITY LEADERSHIPSikh Cultural Society of NY, Queens, NY1/2016- PresentVolunteer- Sikhism Church in Queens, NY. Involvement consists of being a part of the soup kitchen team. Prepare free meals for the church attendees and maintain the Church in proper order.

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