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Click here or scroll doCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEScrum Master Business Analyst Agile Coach IT PMLeveraging 15 years hands-on IT experience. Achievement oriented Servant Leader with proven record of analysis, coaching and leading within complex technical projects. Project delivery and process improvement within SDLC, Waterfall, SAFe, Scrum, Kanban, Kaizen, Lean, and hybrid frameworks. Execution via pragmatic, and Go-See mentality coaching towards ruthless self-inspection, openness, and heuristic solutions - guiding teams to solve problems for themselves - this results in happy, creative, productive, and mature self-organizing teams.Waterfall to Agile TransitionProcess ImprovementHolistic ApproachCustomer Service InstinctServant LeadershipDependency MitigationRoot-Cause AnalysisHeuristic CoachingMinimal Direction RequiredStrong DocumentationRisk ManagementConflict NegotiatorPROFESSIONAL EXPERIENCEACADIA HEALTHCARE CORPORATIONAgile Coach, BA & Scrum Master 2019 CURRENTCoached to maturity: 5 Scrumban teams DevOps, Business Intelligence, Ivanti, Systems and SP TeamsSpearheaded new Process Improvement and OKR campaign throughout organizationMentored and coached 2 Scrum Masters from no knowledge of Agile Practices to complete self-relianceCreated Power BI report workspace for executive management focused on process improvementInteracted with HIPAA and PCI compliance daily Annual PCI compliance submittals and ongoing logsIT Project Manager, Scrum Master 2018 2019Took ownership of Corporate server migration effort: AD/GP/File/Print/Application migration for physical and virtual servers over 180 healthcare facilities migrated on time and under budgetDelivered Servant Leadership for various teams of Sys Engineers, Devs, DA, BA, QA and other resources.Provided regular complex analysis and reporting for several teams to show facility improvementDramatically increased efficiency by merging Waterfall stakeholder requirements with Agile execution practicesprofessional experience (cont.)Insequence corporation Project Manager & Business Analyst (MES Software)2016 2018Managed 18 to 22 concurrent MES implementations for major parts suppliers and auto OEMs worldwide.Delivered all project facilitation: Business Case, large scale Project Plan, charter, timeline, kick-off, biweekly project meetings, R.A.I.D. Log, critical path, post-mortem and other under PMOActed as single POC/ liaison for all Yanfeng Global Automotive Interiors stakeholders in North AmericaCreated documentation: Traceability Matrix, Verified Deliverables, Critical Path, R.A.I.D. Logs and escalation workflows, and other process management artifactsTRIVAD INC Project Solution Manager2015 2016Invented solutions, engaged stakeholders and managed execution of deploymentAnalysis of all existing workflows and process flows for action suggestionManaged rollouts for Process Improvement plans with all departmentsWon $2.1m in new business: hardware, software, and professional servicesLEND LEASE GLOBAL INC EUC IV & Scrum Master2012 2013Supported all on-base systems at Fort Campbell, Fort Knox, and Nashville HQHandled all relocations and data migrations for Middle TN sites.Scrum Master, Artificer, and librarian for all sprint meetingsAdministrated of Remedy ticket/issue trackingTENNESSEE CHARTER SCHOOL ASSOCIATION 501(C) (3) IT Project Manager2011 2012Managed project for patented SMS/texting solution TEXT2MAIL allowing voters to communicate directly with state representatives in real-timeDrove social media campaign increasing from approx. 300 hits/month to 10k+ hits/dayNegotiated Project for TCSA database, mailing lists and Charter School data distributionART INSTITUTE TENNESSEE & AUTN Director of Technology & Facilities Manager2004 - 2010$37.5mm annual ICT budget. Projects of note: start-up construction (90,000sq'), $28mm audio studio, pro photo lab, $14.6mm video studio. 3 unique kitchen facilities with full a/v integration, 14 hybrid computer labs (16 to 38 mac/pc), 42 smart roomsCreated several business analysis metrics for impact of our department and how our workflows could improveTook full responsibility for all technology, systems, training, and facilities reaching 9200 students, 120 faculty and 98 admin staff.Saved $18mm during stay, $12mm in first 2 yrs. (start-up budgeting/purchasing)Managed team of 34 in IT Dept. ranked #1 in satisfaction every quarter for 7 years (Noel Levitz)CERTIFICATIONSVEEAMCertified Sales EngineerCertified Technical EngineerTECHNICAL DETAILDocs, Artifacts & Tracking ToolsBurn down chart, Velocity tracking, estimation tools, DoD development, and strong user/enabler stories. Retro games, Sprint Planning tools, Dot Voting, and many other team tools. Project Plan, timeline, Business Case, Communication Plan, resource schedule, and Project Charter. Meeting minutes, Agenda, quote for services, change management request, critical path, and verified deliverables. Project acceptance, lessons learned, and postmortem.Administration: Team Foundation Server, Azure DevOps, Teams, Planner, Flow, Power BI, and MS Project (MS Project Server). Miro, Asana, Jira, and Invision. Slack, GanntApp, Smartsheet and many other PM tools.Hands-On Administration & General IT ToolsDomain: GP, AD. Microsoft Server 2003 2016, SQL Server 2012 - 2016. VMware: VCenter, vSphere v4.1 - v6, Workstation Pro. SolarWinds, Dell Tools, Veeam-One, Lansweeper, Wireshark, and NetIQ. Ruckus Zone-Director, Altiris Deployment Server, and Dell thin-client GMS. Symantec AV, Trend Micro Deep Security with vShield/ endpoint, and Veritas AV. GitHub, and Orange Scrum. Remedy, custom RT tracker, and many custom and/or open source object-based applications. RDP, VNC, Bomgar, LogMeIn, TeamViewer, DameWare.HardwareOEMs: Brocade, Cisco, and 3COM. HP, Dell, and Sun Micro. NetApp and Palo-Alto Networks. Barracuda, SonicWALL, Juniper, and Riverbed. Aero hive, Cradle point, Ubiquiti, Meraki, and Ruckus. Lenovo, Apple, Toshiba ASUS, and Microsoft. HPE/Dell EMC BIOS - Windows Server, Xserve, and Linux.Devices/Technology: Enterprise routers, switches, and firewalls. Host, cluster, and storage servers (SAN/NAS/JBOD/DAS). Servers, workstations, laptops, and thin clients. Link-balancers and redundant failover devices. Wireless access points, repeaters, and SIM card routers. SAS, iSCSI, SATA, SSD and Tape Drives - RAID 0/1/0+1/ (1+0)/ 5. Racking/Cabling/Patch management. Single/multi-mode fiber, MPO and MTP. Data-Center monitoring and controlling Hardware |
