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Street Address C: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOVERVIEW: Meticulous and task driven administrative professional adept in leveraging available research, troubleshooting and report generation. Equipped with exceptional ability to facilitate internal and external communications. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and boost efficiency.PROFESSIONAL EXPERIENCE:Prometric, Inc., Nottingham, MD01/2017- 07/2020Executive AssistantOffered dedicated support to SVP of Product Line Marketing and VP of Account Management. Assisted with numerous administrative and marketing projects from start to completion including: Managed/updated marketing collateral inventory; proofread/edited client-facing materials, such as case studies, brochures, white papers, and product sheets utilizing advanced MS Word and Adobe Creative Cloud; ensured marketing collateral was consistent with brand style guide. Tracked and helped drive completion of key deliverables; followed up on outstanding items, acting as a liaison for the team; recorded minutes for weekly team meetings. Developed procedures to increase the efficiency of numerous areas including creating purchase orders, invoicing, scheduling; assisted in budgeting for future expenses to identify ways to cut department costs. Increased marketing campaign effectiveness by managing contacts and segmentations in HubSpot; generated reports to measure key marketing metrics.Staples & Associates, Annapolis, MD05/2005-12/2016Executive Assistant Assisted CEO in managing relationships with clients, developing business correspondence, proofreading appraisals, managing workflow and training new employees. Managed the editorial review and production of real estate appraisals in direct support of the CEO during high-volume seasons. Effectively wrote addendums and developed correspondence formats and production measures that facilitated continued business growth and profitability during a major recession.Xlibris Corp., Philadelphia, PA02/2002 04/2005Print Copy Specialist/ Marketing Assistant Developed and managed relationships with print vendors in coordination with Production Department. Demonstrated strong passion and interpersonal skills for developing the author relationship, while conveying the commercial priorities effectively to create a strategic marketing plan. Proactively resolved print copy discrepancies and championed documentation standards. Implemented production guidelines in coordination with internal departments and outside vendors. Created marketing kits and edited web-based materials to reflect changes in images and copy.VOLUNTEER WORK:Family Restoration and Healing Center, Bowie, MD2015-2016Marketing Assistant Created marketing strategies and developed marketing content for all programs. Managed email campaigns created in Constant Contact and tracked social media and website traffic using Google Analytics. Assisted with promotional activities and wrote effective press releases. Maximized local PR opportunities and created brand awareness for non-profit.TECHNICAL SKILLS: Proficiency in Microsoft Office; Basic /Intermediate skills in Adobe Photoshop and InDesignEDUCATION: Temple University, B.A., English, 2005 |